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Human resource performance index in TQM environment
10 references·5 citing·47 second hop
Human resource performance index in TQM environment (2005)Human resource performance index in TQM e…Examination and comparison of the critical factors of total quality management (TQM) across countries (2003)Examination and comparison of…A longitudinal study of TQM implementation: factors influencing success and failure (2003)A longitudinal study of TQM i…An AHP based study of critical factors for TQM implementation in Shanghai manufacturing industries (2002)An AHP based study of critica…TQM as a management strategy for the next millennia (2001)TQM as a management strategy …TQM and business performance in the service sector: a Singapore study (2000)TQM and business performance …Managing quality: critical links and a contingency model (2000)Managing quality: critical li…Leadership challenges for smaller organisations: Self-perceptions of TQM implementation (1997)Leadership challenges for sma…An empirical investigation of critical TQM factors using exploratory factor analysis (1995)An empirical investigation of…Why change programs don't produce change. (1991)Why change programs don't pro…The human side of management (1987)The human side of managementIdentification of key enablers for total productive maintenance (TPM) implementation in Indian SMEs (2018)Identification of key enabler…Evaluating the implementation performance of a supplier development program (2016)Evaluating the implementation…A systematic approach to evaluate supply chain management environment index using graph theoretic approach (2015)A systematic approach to eval…Modelling and analysis of FMS productivity variables by ISM, SEM and GTMA approach (2014)Modelling and analysis of FMS…Web-based QFD: a collaborative technique for supporting the adoption of customers' voices (2009)Web-based QFD: a collaborativ…The balanced scorecard : measures that drive performance (1992)Building the Learning Organization (1995)Total quality management as competitive advantage: A review and empirical study (1995)Quality management, environmental management and firm performance: direct and mediating effects in the hotel industry (2012)The relationships between soft-hard TQM factors and key business results (2013)The effects of quality and environmental management on competitive advantage: A mixed methods study in the hotel industry (2015)Quality Is Free: The Art of Making Quality Certain (1979)Out of the Crisis (1982)What is total quality control the japanese way (1985)TQM consultant selection in SMEs with TOPSIS under fuzzy environment (2008)Fuzzy AHP-based study of cleaner production implementation in Taiwan PWB manufacturer (2009)Environmental management and the “soft side” of organisations: Discovering the most relevant behavioural factors in green supply chains (2020)Review of Psychometric theory (2nd ed.). 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References

  • 1991Why change programs don't produce change.1,061 cited
  • 2003Examination and comparison of the critical factors of total quality management (TQM) across countries293 cited
  • 2000TQM and business performance in the service sector: a Singapore study261 cited
  • 2003A longitudinal study of TQM implementation: factors influencing success and failure208 cited
  • 2001TQM as a management strategy for the next millennia169 cited
  • 2002An AHP based study of critical factors for TQM implementation in Shanghai manufacturing industries142 cited
  • 1987The human side of management71 cited
  • 2000Managing quality: critical links and a contingency model65 cited
  • 1995An empirical investigation of critical TQM factors using exploratory factor analysis58 cited
  • 1997Leadership challenges for smaller organisations: Self-perceptions of TQM implementation48 cited

Cited by

  • 2014Modelling and analysis of FMS productivity variables by ISM, SEM and GTMA approach38 cited
  • 2018Identification of key enablers for total productive maintenance (TPM) implementation in Indian SMEs21 cited
  • 2016Evaluating the implementation performance of a supplier development program20 cited
  • 2015A systematic approach to evaluate supply chain management environment index using graph theoretic approach

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18 cited
  • 2009Web-based QFD: a collaborative technique for supporting the adoption of customers' voices8 cited