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An Ethical Stakeholder Approach to Crisis Communication: A Case Study of Foxconn’s 2010 Employee Suicide Crisis
16 references·16 citing·30 second hopsampled
An Ethical Stakeholder Approach to Crisis Communication: A Case Study of Foxconn’s 2010 Employee Suicide Crisis (2012)An Ethical Stakeholder Approach to Crisis…Strategic management a stakeholder approach (2010)Strategic management a stakeh…Best Practices in Crisis Communication: An Expert Panel Process (2006)Best Practices in Crisis Comm…What Stakeholder Theory is Not (2003)What Stakeholder Theory is NotHelping Crisis Managers Protect Reputational Assets (2002)Helping Crisis Managers Prote…Divergent Stakeholder Theory (1999)Divergent Stakeholder TheoryConvergent Stakeholder Theory (1999)Convergent Stakeholder TheoryToward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts (1997)Toward a Theory of Stakeholde…Moving Beyond Dyadic Ties: A Network Theory of Stakeholder Influences (1997)Moving Beyond Dyadic Ties: A …Image repair discourse and crisis communication (1997)Image repair discourse and cr…The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications (1995)The Stakeholder Theory of the…A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance (1995)A Stakeholder Framework for A…The Politics of Stakeholder Theory: Some Future Directions (1994)The Politics of Stakeholder T…Case Study Research: Design and Methods (1991)Case Study Research: Design a…An attributional analysis of reactions to stigmas. (1988)An attributional analysis of …An Attributional Theory of Motivation and Emotion (1986)An Attributional Theory of Mo…Case Study Research: Design and Methods (1984)Case Study Research: Design a…Linking sustainable business models and supply chains — Toward an integrated value creation framework (2021)Linking sustainable business …Between a rock and a hard place: A critique of economic upgrading in global value chains (2020)Between a rock and a hard pla…Surviving a Crisis: How Crisis Type and Psychological Distance Can Inform Corporate Crisis Responses (2019)Surviving a Crisis: How Crisi…Corporate Social Responsibility Beyond Borders: U.S. Consumer Boycotts of a Global Company Over Sweatshop Issues in Supplier Factories Overseas (2019)Corporate Social Responsibili…When is silence golden? The use of strategic silence in crisis communication (2018)When is silence golden? The u…CSR Dynamics in the Midst of Competing Injunctions: The case of Danone (2018)CSR Dynamics in the Midst of …Care in Crisis: An Applied Model of Care Considerations for Ethical Strategic Communication (2018)Care in Crisis: An Applied Mo…Crisis Management and Corporate Apology: The Effects of Causal Attribution and Apology Type on Publics’ Cognitive and Affective Responses (2017)Crisis Management and Corpora…Application of two under-researched typologies in crisis communication: Ethics of justice vs. care and public relations vs. legal strategies (2017)Application of two under-rese…Why Firms Perform Differently in Corporate Social Responsibility? Firm Ownership and the Persistence of Organizational Imprints (2016)Why Firms Perform Differently…Identity Bias in Negative Word of Mouth Following Irresponsible Corporate Behavior: A Research Model and Moderating Effects (2016)Identity Bias in Negative Wor…Exploring internal crisis communication in multicultural environments (2016)Exploring internal crisis com…A State of Emergency in Crisis Communication an Intercultural Crisis Communication Research Agenda (2016)A State of Emergency in Crisi…Financialization and the Employee Suicide Crisis at France Telecom (2015)Financialization and the Empl…Conflict Minerals and Supply Chain Due Diligence: An Exploratory Study of Multi-tier Supply Chains (2015)Conflict Minerals and Supply …The effects of social media on brand attitude and WOM during a brand crisis: Evidences from the Barilla case (2014)The effects of social media o…Stigma: Notes on the Management of Spoiled Identity (1969)An attributional theory of achievement motivation and emotion. (1985)Evolutionary origins of stigmatization: The functions of social exclusion. (2001)Different Emotional Reactions to Different Groups: A Sociofunctional Threat-Based Approach to "Prejudice". (2005)The consequences of perceived discrimination for psychological well-being: A meta-analytic review. (2014)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Economic Action and Social Structure: The Problem of Embeddedness (1985)Stakeholder Influence Strategies (1999)Proactive environmental strategies: a stakeholder management perspective (2002)An organizational theoretic review of green supply chain management literature (2010)The Nature of the Firm (1937)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Corporate Social Responsibility: A Theory of the Firm Perspective (2001)Corporate Social and Financial Performance: A Meta-Analysis (2003)A Three-Dimensional Conceptual Model of Corporate Performance (1979)The Social Responsibility of Business Is to Increase Its Profits (2007)ESG and financial performance: aggregated evidence from more than 2000 empirical studies (2015)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)Social cognitive theory of self-regulation (1991)Classrooms: Goals, structures, and student motivation. (1992)Well-being : the foundations of hedonic psychology (1999)Theory Building From Cases: Opportunities And Challenges (2007)Qualitative Case Study Methodology: Study Design and Implementation for Novice Researchers (2015)DOES STAKEHOLDER ORIENTATION MATTER? THE RELATIONSHIP BETWEEN STAKEHOLDER MANAGEMENT MODELS AND FIRM FINANCIAL PERFORMANCE. (1999)Stakeholder Theory and “The Corporate Objective Revisited” (2004)Stakeholder Theory: The State of the Art (2010)Misery Loves Companies: Rethinking Social Initiatives by Business (2003)
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References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 1991Case Study Research: Design and Methods39,535 cited
  • 2010Strategic management a stakeholder approach24,023 cited
  • 1997Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts9,467 cited
  • 1995The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications9,170 cited
  • 1995A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance7,851 cited
  • 1986An Attributional Theory of Motivation and Emotion4,969 cited
  • 1994The Politics of Stakeholder Theory: Some Future Directions2,793 cited
  • 1997Moving Beyond Dyadic Ties: A Network Theory of Stakeholder Influences2,521 cited
  • 1988An attributional analysis of reactions to stigmas.1,791 cited
  • 1999Convergent Stakeholder Theory1,595 cited
  • 2003What Stakeholder Theory is Not1,452 cited
  • 1997Image repair discourse and crisis communication1,401 cited
  • 2002Helping Crisis Managers Protect Reputational Assets1,148 cited
  • 1999Divergent Stakeholder Theory924 cited
  • 2006

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Best Practices in Crisis Communication: An Expert Panel Process
922 cited

Cited by

  • 2015Conflict Minerals and Supply Chain Due Diligence: An Exploratory Study of Multi-tier Supply Chains226 cited
  • 2014The effects of social media on brand attitude and WOM during a brand crisis: Evidences from the Barilla case88 cited
  • 2021Linking sustainable business models and supply chains — Toward an integrated value creation framework80 cited
  • 2018When is silence golden? The use of strategic silence in crisis communication66 cited
  • 2016Identity Bias in Negative Word of Mouth Following Irresponsible Corporate Behavior: A Research Model and Moderating Effects66 cited
  • 2016A State of Emergency in Crisis Communication an Intercultural Crisis Communication Research Agenda57 cited
  • 2016Exploring internal crisis communication in multicultural environments56 cited
  • 2017Crisis Management and Corporate Apology: The Effects of Causal Attribution and Apology Type on Publics’ Cognitive and Affective Responses49 cited
  • 2019Surviving a Crisis: How Crisis Type and Psychological Distance Can Inform Corporate Crisis Responses49 cited
  • 2015Financialization and the Employee Suicide Crisis at France Telecom49 cited
  • 2018CSR Dynamics in the Midst of Competing Injunctions: The case of Danone49 cited
  • 2017Application of two under-researched typologies in crisis communication: Ethics of justice vs. care and public relations vs. legal strategies44 cited
  • 2020Between a rock and a hard place: A critique of economic upgrading in global value chains41 cited
  • 2018Care in Crisis: An Applied Model of Care Considerations for Ethical Strategic Communication37 cited
  • 2019Corporate Social Responsibility Beyond Borders: U.S. Consumer Boycotts of a Global Company Over Sweatshop Issues in Supplier Factories Overseas36 cited
  • 2016Why Firms Perform Differently in Corporate Social Responsibility? Firm Ownership and the Persistence of Organizational Imprints36 cited