The Social Information Processing Model of Task Design

Abstract

This research experimentally investigated the social information processing (SIP) model of task design in a realistic work setting. Subjects were hired from the community for temporary part-time clerical work and were exposed to positive cues from a supervisor, positive cues from a supervisor and negative cues from a coworker, or no social cues. Results suggest that although social cues may have little impact on perceived task characteristics, they are an important influence on other task-role perceptions. In addition, the research demonstrated the varying effect of social cues over time, indicated offsetting effects of conflicting cues, and offered little support for individual needs as moderating variables.

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