Stress in the workplace: a comparison of gender and occupations

Lakshmi Narayanan · Shanker Menon · Paul E. Spector

278 citations0/0 files storedJournal of Organizational Behavior

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Stress and Burnout Research Job Satisfaction and Organizational Behavior Workplace Health and Well-being

Abstract

Stressful incidents at work were examined using an open-ended technique for three different occupations: clerical workers, university professors and sales associates. The study revealed both similarities and differences in stressors and coping techniques reported across occupations. Interpersonal conflict, work overload and time wasters were common across all occupations. Lack of control and work overload were reported as major stressors by the clerical group and interpersonal conflict as a major stressor by the academic and sales groups. Gender differences were also found. Copyright © 1999 John Wiley & Sons, Ltd.

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References

1979Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign 1970Role Conflict and Ambiguity in Complex Organizations 1965Organizational Stress: Studies in Role Conflict and Ambiguity.1986Occupational stress: Its causes and consequences for job performance.20077 Emotion in Organizations 1963Retranslation of expectations: An approach to the construction of unambiguous anchors for rating scales.1992Gender and self-esteem.1992Relationships of work stressors with aggression, withdrawal, theft and substance use: An exploratory study

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