Developing an e-records readiness framework for labour organizations in Botswana

Abstract

This article examines e-record readiness in labour organizations in Botswana and proposes an e-record readiness framework to be used in context. E-records readiness was examined based on a mixture of components, which included information and communication technology uptake and use; best records management practices; selected tenets of existing e-records readiness assessment tools and the extent of integration of labour organizations into the national e-readiness framework. The study was largely guided by a quantitative paradigm and used a survey research strategy, which was complemented by methodological triangulation of data collection methods. All the 50 registered labour organizations in Botswana were surveyed, 45 of which responded, representing a response rate of 90 percent. Data were obtained through structured questionnaires, semi-structured interviews, document review and observations. The study established that e-records readiness in labour organizations in Botswana was evident, low and evolving. That was evidenced by the slow adoption of ICTs; inadequate records management standards and practices; and low integration in the national e-readiness framework. It was recommended that in order to foster successful e-records readiness in labour organisations, there is a need to underscore effective ICT adoption and use, implementation of best records management practices and rigorous integration of labour organizations into the information and knowledge society in Botswana.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 55 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.