Communication Research and the American Labor Union

Abstract

This article summarizes some of the writing and research relevant to communication and labor unions, reports the results of a questionnaire survey concerning future cooperative research programs, and presents specific data from a survey of union practices and opinions in oral communication. Much of the writing and research in this area is found in surveys of communication needs or descriptive treatments of training programs. Fewer investigators have concentrated on the behavioral foundations of labor-management interaction and even fewer have conducted intra-union research in organizational communication. There does seem to be some union support for future efforts in intra-union communication research- particularly from the State Central Body Presidents. Research is suggested primarily in the areas of how to communicate the importance of communication; communication patterns between various union dyads; characteristics of successful and unsuccessful communicators; and labor communication in conflict situations. The survey of oral communication shows the current status and disparity between training needed and training offered.

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