SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Self-monitoring, norms, and attitudes as influences on consumer complaining · Study

ArticleShelves

ArticleSelf-monitoring, norms, and attitudes as influences on consumer complaining

William O. Bearden1981

Article1981

Self-monitoring, norms, and attitudes as influences on consumer complaining

William O. Bearden · Melissa Crockett

20 citations·0/0 files stored·Journal of Business Research

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Customer Service Quality and Loyalty Consumer Behavior and Marketing Influence Consumer Behavior in Brand Consumption and Identification

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 20 citations exist upstream.

References

1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research 2025Advances in Consumer Research 1977Attitude-behavior relations: A theoretical analysis and review of empirical research.1974Self-monitoring of expressive behavior.1976When actions reflect attitudes: The politics of impression management.1977Consumer Response to Unsatisfactory Purchases: A Survey of Perceiving Defects, Voicing Complaints, and Obtaining Redress 1976Increasing attitude-behavior correspondence by broadening the scope of the behavioral measure.1976An informational approach to altruistic behavior.

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2004The consequences of unmet needs: the evolving role of motivation in consumer researcharticle · 5 shared references 1983Empirical Evidence on Marketplace Alienationarticle · 5 shared references 1987Attitudes, Traits, and Actions: Dispositional Prediction of Behavior in Personality and Social Psychologychapter · 4 shared references 1980Attitude-behavior consistency: An individual difference perspective.article · 4 shared references 1983Parallals between attitudes and traits as predictors of behaviorarticle · 4 shared references 1983The influence of individuals on situations: Implications for understanding the links between personality and social behaviorarticle · 4 shared references

Details

Year1981

Typearticle

Published1981-09-01

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations20

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

Identifiers

doi10.1016/0148-2963(81)90020-5

openalex_workW1970401616

Links

Imported from OpenAlex (CC0) — nothing here is generated.