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Communicating crisis: how culture influences image repair in Western and Asian governments
16 references·12 citing·32 second hop
Communicating crisis: how culture influences image repair in Western and Asian governments (2011)Communicating crisis: how culture influen…The Hofstede model (2010)The Hofstede modelWhole World Is Watching (2005)Whole World Is WatchingGlobal marketing and advertising: understanding cultural paradoxes (2005)Global marketing and advertis…Responding to Crisis : A Rhetorical Approach to Crisis Communication (2003)Responding to Crisis : A Rhet…Hofstede's model of national cultural differences and their consequences: A triumph of faith - a failure of analysis (2002)Hofstede's model of national …Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Ongoing Crisis Communication:…Image repair discourse and crisis communication (1997)Image repair discourse and cr…Culture, Self-Identity, and Work. (1995)Culture, Self-Identity, and W…Social Psychology Across Cultures: Analysis and Perspectives (1994)Social Psychology Across Cult…Social psychology across cultures (1993)Social psychology across cult…Culture, Self-Identity, and Work (1993)Culture, Self-Identity, and W…Mass Media Research: An Introduction (1991)Mass Media Research: An Intro…Culture and interpersonal communication (1989)Culture and interpersonal com…Content Analysis: An Introduction to its Methodology. (1984)Content Analysis: An Introduc…The Cultural Relativity of Organizational Practices and Theories (1983)The Cultural Relativity of Or…Culture's Consequences: International Differences in Work-Related Values. (1983)Culture's Consequences: Inter…Does AI-Generated Care-Based Message Increase Trust in Government? The Pivotal Role of AI Knowledge in Government Crisis Response (2025)Does AI-Generated Care-Based …Inclusive Crisis Communication in a Pandemic Context: A Rapid Review (2024)Inclusive Crisis Communicatio…Managing government legitimacy during the COVID-19 pandemic in China: a semantic network analysis of state-run media Sina Weibo posts (2021)Managing government legitimac…Comunicación de crisis (2008-2018). Revisión de los principales avances de conocimiento empírico en gestión de comunicación (2021)Comunicación de crisis (2008-…Constructing authority in times of crisis (2018)Constructing authority in tim…Breaking bad news with CONSOLE: Toward a framework integrating medical protocols with crisis communication (2018)Breaking bad news with CONSOL…Does stealing thunder always work? A content analysis of crisis communication practice under different cultural settings (2017)Does stealing thunder always …An assessment of progress in research on global public relations from 2001 to 2014 (2017)An assessment of progress in …The Effect of Social Media on Reputation During a Crisis Event in the Cruise Line Industry (2016)The Effect of Social Media on…Asian multiculturalism in communication: Impact of culture in the practice of public relations in Singapore (2016)Asian multiculturalism in com…The Roles of Cross-Cultural Perspectives in Global Marketing (2015)The Roles of Cross-Cultural P…Power distance and its implications for upward communication and empowerment: crisis management and recovery in hospitality services (2013)Power distance and its implic…The Interpretation of Cultures (1974)Culture's Consequences: International Differences in Work-Related Values (1981)Cultures and Organizations: Software of the Mind. (1993)A quarter century of Culture's Consequences: a review of empirical research incorporating Hofstede's cultural values framework (2006)Beyond Hofstede and GLOBE: Improving the quality of cross-cultural research (2010)Examining the impact of Culture's consequences: A three-decade, multilevel, meta-analytic review of Hofstede's cultural value dimensions. (2010)The Confucius connection: From cultural roots to economic growth (1988)Understanding the Influence of National Culture on the Development of Trust (1998)Uses and Gratifications Theory in the 21st Century (2000)An Integrated Approach to Communication Theory and Research (2014)Social media engagement behaviour: a uses and gratifications perspective (2015)Helping Crisis Managers Protect Reputational Assets (2002)Crisis and Emergency Risk Communication as an Integrative Model (2005)Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)Organizational Images and Member Identification (1994)Tit for Tat? The Spiraling Effect of Incivility in the Workplace (1999)Crafting a Job: Revisioning Employees as Active Crafters of Their Work (2001)The Rise and Fall of Social Problems: A Public Arenas Model (1988)Media Discourse and Public Opinion on Nuclear Power: A Constructionist Approach (1989)Mediating the Message: Theories of Influences on Mass Media Content (1995)An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation (1998)“Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity (2008)The Handbook of Crisis Communication (2010)The Influence of Cultural Individualism-Collectivism, Self Construals, and Individual Values on Communication Styles Across Cultures (1996)Facework competence in intercultural conflict: an updated face-negotiation theory (1998)Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance (2007)Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness (2003)Three Approaches to Qualitative Content Analysis (2005)The qualitative content analysis process (2008)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries (1992)The weirdest people in the world? (2010)
this work references cited by second hop

References

  • 1984Content Analysis: An Introduction to its Methodology.24,312 cited
  • 1983Culture's Consequences: International Differences in Work-Related Values.15,062 cited
  • 1983The Cultural Relativity of Organizational Practices and Theories3,144 cited
  • 1991Mass Media Research: An Introduction2,595 cited
  • 2002Hofstede's model of national cultural differences and their consequences: A triumph of faith - a failure of analysis2,557 cited
  • 1999Ongoing Crisis Communication: Planning, Managing, and Responding2,452 cited
  • 1997Image repair discourse and crisis communication1,401 cited
  • 1989Culture and interpersonal communication1,074 cited
  • 2005Whole World Is Watching1,007 cited
  • 1995Culture, Self-Identity, and Work.842 cited
  • 2005Global marketing and advertising: understanding cultural paradoxes813 cited
  • 1993Social psychology across cultures763 cited
  • 1993Culture, Self-Identity, and Work749 cited
  • 2010The Hofstede model718 cited
  • 1994Social Psychology Across Cultures: Analysis and Perspectives447 cited
  • 2003Responding to Crisis : A Rhetorical Approach to Crisis Communication

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392 cited

Cited by

  • 2013Power distance and its implications for upward communication and empowerment: crisis management and recovery in hospitality services75 cited
  • 2016The Effect of Social Media on Reputation During a Crisis Event in the Cruise Line Industry44 cited
  • 2017An assessment of progress in research on global public relations from 2001 to 201439 cited
  • 2016Asian multiculturalism in communication: Impact of culture in the practice of public relations in Singapore34 cited
  • 2018Constructing authority in times of crisis24 cited
  • 2017Does stealing thunder always work? A content analysis of crisis communication practice under different cultural settings21 cited
  • 2018Breaking bad news with CONSOLE: Toward a framework integrating medical protocols with crisis communication18 cited
  • 2021Managing government legitimacy during the COVID-19 pandemic in China: a semantic network analysis of state-run media Sina Weibo posts17 cited
  • 2025Does AI-Generated Care-Based Message Increase Trust in Government? The Pivotal Role of AI Knowledge in Government Crisis Response15 cited
  • 2015The Roles of Cross-Cultural Perspectives in Global Marketing14 cited
  • 2024Inclusive Crisis Communication in a Pandemic Context: A Rapid Review12 cited
  • 2021Comunicación de crisis (2008-2018). Revisión de los principales avances de conocimiento empírico en gestión de comunicación11 cited