Crafting a Job: Revisioning Employees as Active Crafters of Their Work

Amy Wrzesniewski · Jane E. Dutton

4,957 citations0/0 files storedAcademy of Management Review

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Job Satisfaction and Organizational Behavior Management and Organizational Studies Education and Work Dynamics

Abstract

We propose that employees craft their jobs by changing cognitive, task, and/or relational boundaries to shape interactions and relationships with others at work. These altered task and relational configurations change the design and social environment of the job, which, in turn, alters work meanings and work identity. We offer a model of job crafting that specifies (1) the individual motivations that spark this activity, (2) how opportunities to job craft and how individual work orientations determine the forms job crafting takes, and (3) its likely individual and organizational effects.

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