Communicating Realistically: Taking Account of Politics in Internal Business Communications

Abstract

The written and oral messages that employees send internally serve two functions,(a) they convey information or attempt to persuade the receiver to a point of view,and (b) they establish the reputation of the sender. This article focuses on howmessage senders can achieve a positive reputation and why they should do so. Itargues that cultivating a favorable impression of oneself with others, developing abase of support, aligning oneself with more powerful others, and controlling others'access to information are strategies of office politics that a message sender can useethically.

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