SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Effects of internal support and consultant quality on the consulting process and ERP system quality
16 references·16 citing·45 second hopsampled
Effects of internal support and consultant quality on the consulting process and ERP system quality (2005)Effects of internal support and consultan…Performance-only measurement of service quality: a replication and extension (2002)Performance-only measurement …Enterprise resource planning: Implementation procedures and critical success factors (2002)Enterprise resource planning:…Enterprise resource planning: A taxonomy of critical factors (2002)Enterprise resource planning:…Teamwork Quality and the Success of Innovative Projects: A Theoretical Concept and Empirical Evidence (2001)Teamwork Quality and the Succ…What is ERP? (2000)What is ERP?Effect of Partnership Quality on IS Outsourcing Success: Conceptual Framework and Empirical Validation (1999)Effect of Partnership Quality…Critical Issues Affecting an ERP Implementation (1999)Critical Issues Affecting an …The partial least squares approach for structural equation modeling. (1998)The partial least squares app…Modern Methods for Business Research (1998)Modern Methods for Business R…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Technology Diffusion and Organizational Learning: The Case of Business Computing (1992)Technology Diffusion and Orga…Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations (1992)Relationships between Provide…Measuring Service Quality: A Reexamination and Extension (1992)Measuring Service Quality: A …A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Measurement Theory for the Behavioral Sciences. (1982)Measurement Theory for the Be…Assessing Measurement Error in Key Informant Reports: A Methodological Note on Organizational Analysis in Marketing (1981)Assessing Measurement Error i…Factors affecting post-implementation success of enterprise resource planning systems: a perspective of business process performance (2019)Factors affecting post-implem…The relationship between cost leadership competitive strategy and firm performance (2018)The relationship between cost…GAHPSort: A new group multi-criteria decision method for sorting a large number of the cloud-based ERP solutions (2017)GAHPSort: A new group multi-c…Sustainable enterprise resource planning: imperatives and research directions (2014)Sustainable enterprise resour…Defining value-based objectives for ERP systems planning (2013)Defining value-based objectiv…Accounting Information Systems in an ERP Environment and Tunisian Firm Performance (2013)Accounting Information System…XBRL Implementation: A Field Investigation to Identify Research Opportunities (2012)XBRL Implementation: A Field …Developing a practical framework for assessing ERP post-implementation success using fuzzy analytic network process (2012)Developing a practical framew…Examining the influences of external expertise and in-house computer/IT knowledge on ERP system success (2011)Examining the influences of e…Enterprise Resource Planning (ERP): A Review Literature Report (2011)Enterprise Resource Planning …A McKinsey 7S Model-Based Framework for ERP Readiness Assessment (2011)A McKinsey 7S Model-Based Fra…A comprehensive study of the relationship between enterprise resource planning selection criteria and enterprise resource planning system success (2011)A comprehensive study of the …User resistance determinants and the psychological contract in enterprise system implementations (2010)User resistance determinants …An investigation into the effects of IS quality and top management support on ERP system usage (2010)An investigation into the eff…Understanding knowledge management system usage antecedents: An integration of social cognitive theory and task technology fit (2008)Understanding knowledge manag…Exploring factors affecting Chinese consumers' usage of short message service for personal communication (2008)Exploring factors affecting C…Research in Organizational Behavior. (1986)On the Evaluation of Structural Equation Models (1988)Handbook of industrial and organizational psychology (1993)Cohesion and Performance in Groups: A Meta-Analytic Clarification of Construct Relations. (2003)No project is an island: linking projects to history and context (2003)Team-level predictors of innovation at work: A comprehensive meta-analysis spanning three decades of research. (2009)A Theory of Cognitive Dissonance (1957)Economic Action and Social Structure: The Problem of Embeddedness (1985)Social Structure and Competition in Interfirm Networks: The Paradox of Embeddedness (1997)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Free Competition and the Optimal Amount of Fraud (1973)Advertising as Information (1974)An Investigation into the Determinants of Customer Satisfaction (1982)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Behavioral Consequences of Service Quality (1996)A Paradigm for Developing Better Measures of Marketing Constructs (1979)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Putting the enterprise into the enterprise system. (1998)Enterprise resource planning (2004)Critical success factors for lean implementation within SMEs (2006)ERP implementation: a compilation and analysis of critical success factors (2007)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Economic Implications of Learning by Doing (1971)Markets and Hierarchies (1975)The Economics of Organization: The Transaction Cost Approach (1981)Ambiguity and the process of knowledge transfer in strategic alliances (1999)An Integrated Model of Information Systems Adoption in Small Businesses (1999)The Process of Knowledge Transfer: A Diachronic Analysis of Stickiness (2000)Statistical Analysis of Sets of Congeneric Tests (1971)Intraclass Reliability Estimates: Testing Structural Assumptions (1974)Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques (1994)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Does Trust Matter? Exploring the Effects of Interorganizational and Interpersonal Trust on Performance (1998)External Control of Organizations: Resource Dependence Perspective (2011)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)User Acceptance of Information Technology: Toward A Unified View1 (2003)When to use and how to report the results of PLS-SEM (2018)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1994The Commitment-Trust Theory of Relationship Marketing23,031 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research22,085 cited
  • 1998The partial least squares approach for structural equation modeling.12,728 cited
  • 1992Measuring Service Quality: A Reexamination and Extension10,896 cited
  • 1998Modern Methods for Business Research6,593 cited
  • 1992Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations4,584 cited
  • 2001Teamwork Quality and the Success of Innovative Projects: A Theoretical Concept and Empirical Evidence1,772 cited
  • 2002Enterprise resource planning: Implementation procedures and critical success factors1,606 cited
  • 1992Technology Diffusion and Organizational Learning: The Case of Business Computing1,402 cited
  • 1981Assessing Measurement Error in Key Informant Reports: A Methodological Note on Organizational Analysis in Marketing1,263 cited
  • 1999Critical Issues Affecting an ERP Implementation1,145 cited
  • 1982Measurement Theory for the Behavioral Sciences.1,011 cited
  • 2002Performance-only measurement of service quality: a replication and extension971 cited
  • 2002Enterprise resource planning: A taxonomy of critical factors968 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 1999Effect of Partnership Quality on IS Outsourcing Success: Conceptual Framework and Empirical Validation914 cited
  • 2000What is ERP?701 cited
  • Cited by

    • 2008Understanding knowledge management system usage antecedents: An integration of social cognitive theory and task technology fit523 cited
    • 2010User resistance determinants and the psychological contract in enterprise system implementations140 cited
    • 2011A comprehensive study of the relationship between enterprise resource planning selection criteria and enterprise resource planning system success135 cited
    • 2010An investigation into the effects of IS quality and top management support on ERP system usage132 cited
    • 2008Exploring factors affecting Chinese consumers' usage of short message service for personal communication127 cited
    • 2014Sustainable enterprise resource planning: imperatives and research directions117 cited
    • 2011Examining the influences of external expertise and in-house computer/IT knowledge on ERP system success109 cited
    • 2011A McKinsey 7S Model-Based Framework for ERP Readiness Assessment100 cited
    • 2011Enterprise Resource Planning (ERP): A Review Literature Report99 cited
    • 2017GAHPSort: A new group multi-criteria decision method for sorting a large number of the cloud-based ERP solutions97 cited
    • 2013Accounting Information Systems in an ERP Environment and Tunisian Firm Performance88 cited
    • 2013Defining value-based objectives for ERP systems planning87 cited
    • 2019Factors affecting post-implementation success of enterprise resource planning systems: a perspective of business process performance71 cited
    • 2012XBRL Implementation: A Field Investigation to Identify Research Opportunities71 cited
    • 2012Developing a practical framework for assessing ERP post-implementation success using fuzzy analytic network process71 cited
    • 2018The relationship between cost leadership competitive strategy and firm performance70 cited