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ArticleService integrators in business networks—the importance of relationship values

Bernd Heinrich2011

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Articlegreen2011

Service integrators in business networks—the importance of relationship values

Bernd Heinrich · Gregor Zellner · Susanne Leist

23 citations·0/0 files stored·Electronic Markets

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Corporate Governance and Management Customer Service Quality and Loyalty Collaboration in agile enterprises

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References

1994The Commitment-Trust Theory of Relationship Marketing 1976Markets and Hierarchies: Analysis and Antitrust Implications.1987Developing Buyer-Seller Relationships 1985The economic institutions of capitalism firms, markets, relational contracting 1972Principles of Marketing 1953Die Betriebswirtschaft 1993Process innovation: reengineering work through information technology 1973The Economic Theory of Agency: The Principal's Problem.

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2012Towards customer-oriented electronic markets : A survey among digital natives in the financial industry

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Year2011

Typearticle

Published2011-11-28

VenueElectronic Markets

ISSN-L1019-6781

Languageen

Citations23

Files0 public / 0

ShelfCorporate Governance and Management

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doi10.1007/s12525-011-0075-x

openalex_workW1972994046

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