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Selecting a hotel and determining salient quality attributes: a preliminary study of mature british travellers
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Selecting a hotel and determining salient quality attributes: a preliminary study of mature british travellers (2000)Selecting a hotel and determining salient…Learning about tourists from conversations: the over-55S in Majorca (1995)Learning about tourists from …Travel and retirement status (1992)Travel and retirement statusMarketplace Lodging Needs of Mature Travelers (1992)Marketplace Lodging Needs of …Consumer Behavior in the U.S. Pleasure Travel Marketplace: An Analysis of Senior and Nonsenior Travelers (1992)Consumer Behavior in the U.S.…Client perceptions of hotels (1992)Client perceptions of hotelsThe survey research handbook (1990)The survey research handbookLodgserv: A Service Quality Index for the Lodging Industry (1990)Lodgserv: A Service Quality I…Vacation patterns of the elderly German (1989)Vacation patterns of the elde…Segmentation Of The Senior Pleasure Travel Market (1989)Segmentation Of The Senior Pl…FIU hospitality review (1988)FIU hospitality reviewAnswering the Eternal Question (1988)Answering the Eternal QuestionMarket segmentation (1987)Market segmentationThe Survey Research Handbook. (1986)The Survey Research Handbook.The Under-50 and Over-50 Travelers: A Profile of Similarities and Differences (1982)The Under-50 and Over-50 Trav…Survey Methods in Social Investigation. (1958)Survey Methods in Social Inve…Research Methods in Social Relations (1954)Research Methods in Social Re…Impact of green practices on hotel guests’ satisfaction: The role of perceived motives, attributes, and service outcomes (2023)Impact of green practices on …Quality-Certified Hotels: The Role of Certification Bodies on the Formation of Customer Behavioral Intentions (2021)Quality-Certified Hotels: The…Should I book another hotel? The effects of sickness and ethnicity on customer brand loyalty and positive word of mouth (2019)Should I book another hotel? …Exploring the Salient Attributes of Short-Term Rental Experience: An Analysis of Online Reviews from Chinese Guests (2019)Exploring the Salient Attribu…Determinants of customer perceived online shopping logistics service quality value: an empirical study from China (2018)Determinants of customer perc…The Application of Social Survey Methods in Analysing the Tourist Activity of Seniors (2015)The Application of Social Sur…Service experience through the eyes of budget hotel guests: Do factors of importance influence performance dimensions? (2015)Service experience through th…Green Marketing Practices and Customer Satisfaction: A Study of Hotels Industry in Wennappuwa Divisional Secretariat (2015)Green Marketing Practices and…The Mediation of Tourists Satisfaction on the Relationship between Tourism Service Quality and Tourists Loyalty: Five Stars Hotel in Jordanian Environment (2013)The Mediation of Tourists Sat…Brand Trust in Hotel Industry: Influence of Service Quality and Customer Satisfaction (2011)Brand Trust in Hotel Industry…Dimensions of hotel choice criteria: congruence between business and leisure travelers (2005)Dimensions of hotel choice cr…What Do Guests Look for in a Hotel? (2003)What Do Guests Look for in a …The challenges of implementing quality in the Irish hotel industry (2003)The challenges of implementin…The Practice of Social Research. (1976)Research in Organizational Behavior (1984)The Practice of Social Research (1989)Measuring service quality in the hotel industry: A study in a business hotel in Turkey (2005)Service quality, emotional satisfaction, and behavioural intentions (2009)Understanding Satisfied and Dissatisfied Hotel Customers: Text Mining of Online Hotel Reviews (2015)Determinant Buying Attitudes: Meaning and Measurement (1968)Determining Sample Size for Research Activities (1970)Mail and Telephone Surveys: The Total Design Method. 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(1994)Influence of Project Type and Procurement Method on Rework Costs in Building Construction Projects (2002)Measuring Resilience Potential: An Adaptive Strategy for Organizational Crisis Planning (2009)The Reliability of Survey Attitude Measurement (1991)Validity and reliability in qualitative research (1993)Feeling Thermometers Versus 7-Point Scales (1997)The Human Dimension (2010)Impact of Job Burnout on Satisfaction and Turnover Intention (2013)Cultural rural tourism (2003)Online, face-to-face and telephone surveys—Comparing different sampling methods in wine consumer research (2013)
this work references cited by second hop

References

  • 1958Survey Methods in Social Investigation.1,434 cited
  • 1990The survey research handbook1,024 cited
  • 1990Lodgserv: A Service Quality Index for the Lodging Industry489 cited
  • 1986The Survey Research Handbook.467 cited
  • 1988FIU hospitality review328 cited
  • 1989Segmentation Of The Senior Pleasure Travel Market291 cited
  • 1954Research Methods in Social Relations266 cited
  • 1987Market segmentation203 cited
  • 1992Marketplace Lodging Needs of Mature Travelers194 cited
  • 1992Consumer Behavior in the U.S. Pleasure Travel Marketplace: An Analysis of Senior and Nonsenior Travelers186 cited
  • 1992Client perceptions of hotels178 cited
  • 1982The Under-50 and Over-50 Travelers: A Profile of Similarities and Differences173 cited
  • 1988Answering the Eternal Question159 cited
  • 1989Vacation patterns of the elderly German133 cited
  • 1995Learning about tourists from conversations: the over-55S in Majorca115 cited
  • 1992Travel and retirement status115 cited

Cited by

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  • 2005Dimensions of hotel choice criteria: congruence between business and leisure travelers126 cited
  • 2003The challenges of implementing quality in the Irish hotel industry32 cited
  • 2015Service experience through the eyes of budget hotel guests: Do factors of importance influence performance dimensions?30 cited
  • 2019Should I book another hotel? The effects of sickness and ethnicity on customer brand loyalty and positive word of mouth27 cited
  • 2018Determinants of customer perceived online shopping logistics service quality value: an empirical study from China24 cited
  • 2003What Do Guests Look for in a Hotel?20 cited
  • 2011Brand Trust in Hotel Industry: Influence of Service Quality and Customer Satisfaction18 cited
  • 2019Exploring the Salient Attributes of Short-Term Rental Experience: An Analysis of Online Reviews from Chinese Guests17 cited
  • 2015The Application of Social Survey Methods in Analysing the Tourist Activity of Seniors17 cited
  • 2013The Mediation of Tourists Satisfaction on the Relationship between Tourism Service Quality and Tourists Loyalty: Five Stars Hotel in Jordanian Environment17 cited
  • 2021Quality-Certified Hotels: The Role of Certification Bodies on the Formation of Customer Behavioral Intentions9 cited
  • 2015Green Marketing Practices and Customer Satisfaction: A Study of Hotels Industry in Wennappuwa Divisional Secretariat8 cited
  • 2023Impact of green practices on hotel guests’ satisfaction: The role of perceived motives, attributes, and service outcomes7 cited