References

• 1992The balanced scorecard : measures that drive performance12,082 cited
• 1992The balanced scorecard--measures that drive performance.7,979 cited
• 1980The analytic hierarchy process : planning, priority setting, resource allocation6,272 cited
• 1995Performance measurement system design3,257 cited
• 2000Issues in Supply Chain Management3,106 cited
• 1998Supply Chain Management: Implementation Issues and Research Opportunities2,437 cited
• 2004Towards a theory of supply chain management: the constructs and measurements2,422 cited
• 1999Measuring supply chain performance2,328 cited
• 1993RELATIONS BETWEEN WORK GROUP CHARACTERISTICS AND EFFECTIVENESS: IMPLICATIONS FOR DESIGNING EFFECTIVE WORK GROUPS2,200 cited
• 2003A framework for supply chain performance measurement2,193 cited
• 2001Performance measures and metrics in a supply chain environment2,027 cited
• 1998Supply chain design and analysis:1,843 cited
• 2000Research/Technology Management999 cited
• 2000The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance994 cited
• 2005Development and validation of a measurement instrument for studying supply chain management practices