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Assessing how service quality, airline image and customer value affect the intentions of passengers regarding low cost carriers

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References

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1996Reputation: Realizing Value from the Corporate Image2,620 cited
1996Reputation: realizing value from the corporate image2,119 cited
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2004The effect of airline service quality on passengers’ behavioural intentions: a Korean case study423 cited

Cited by

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2020Low cost carriers in Southeast Asia: How does ticket price change the way passengers make their airline selection?44 cited
2020A Study on the Behavioral Change of Passengers on Sustainable Air Transport after COVID-1943 cited
2015Assessing the effects of perceived value (utilitarian and hedonic) in LCCs and FSCs: Evidence from South Korea

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41 cited

2015Using analytic network process to measure the determinants of low cost carriers purchase intentions: A comparison of potential and current customers39 cited

2020The moderating role of subjective norms and self-congruence in customer purchase intentions in the LCC market: Do not tell me I am cheap33 cited

2016Quality assessment of airport performance from the passengers' perspective33 cited

2021The Impact of Service Quality on Passenger Loyalty and The Mediating Roles of Relationship Quality: A Study of Domestic Flights with Vietnamese Low-Cost Airlines29 cited

2014The Airline Service Quality Affecting Post Purchase Behavioral Intention: Empirical Evidence from the Low Cost Airline Industry28 cited

2022The structural relationship between a low-cost carrier’s service experience, corporate social responsibility, brand love, and reuse intention: The case of Southwest Airlines25 cited

2020Key Determinants of Airline Loyalty Modeling in Thailand25 cited

2015Factors affecting passenger choice of low cost carriers: An analytic network process approach24 cited

2018Understanding service quality and reputation effects on purchase behavior through image: the moderating roles of service reliability24 cited

2019Understanding the Repurchase Intention of Premium Economy Passengers Using an Extended Theory of Planned Behavior24 cited