Article1991

Quality of Work Life and Human Resource Outcomes

151 citations0/0 files storedIndustrial Relations A Journal of Economy and Society

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Employee Performance and Management Job Satisfaction and Organizational Behavior Workplace Health and Well-being

Abstract

This study develops and tests hypotheses regarding the influence of Quality of Work Life (QWL) initiatives on absenteeism, accidents, grievances, and quits, using monthly longitudinal human resource archival data collected at a unionized Midwestern heavy manufacturing firm for the period from 1976 to 1986. The sample size is 129 months (48 months of pre‐QWL measures and 81 months of post‐QWL measures). Autoregression procedures are utilized to examine the direct impact of QWL on human resource outcomes. QWL is found to significantly reduce absenteeism, minor accidents, grievances, and quits.

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References

1984The American National Standards Institute

Cited by

2004A Critical Assessment of the High‐Performance Paradigm 1997New Forms of Work Organization 2001High Performance and the Transformation of Work? The Implications of Alternative Work Practices for the Experience and Outcomes of Work 2020The relationship between quality of work life and work-life-balance mediating role of job stress, job satisfaction and job commitment: evidence from India 2010Investigating the Relationship between Quality of Work Life and Organizational Commitment amongst Employees in Malaysian Firms 2000Quality of work life and performance – An ad hoc investigation of two key elements in the service profit chain model 2010Labor legislations for improving quality of work life in Nepal 2018Quality of work life of Emirati women and its influence on job satisfaction and turnover intention

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