Article2007

Empirical Assessment of Factors Influencing Success of Enterprise Resource Planning Implementations

Fiona Fui‐Hoon Nah · Zahidul Islam · Mathew Tan

87 citations0/0 files storedJournal of Database Management

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ERP Systems Implementation and Impact Information Technology Governance and Strategy Corporate Governance and Management

Abstract

Enterprise resource planning (ERP) implementations in multinational manufacturing companies have experienced various degrees of success. This article investigates factors influencing the success of ERP implementations in multinational manufacturing companies in the Malaysian Free Trade Zone. The results indicate that enterprise-wide communication and a project management program are key factors influencing the success of ERP implementations, while other factors such as top management support as well as teamwork and composition are not as critical to the outcome. Organizational culture is a moderator of the relationships between enterprise-wide communication, a project management program, and the success of ERP implementations.

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References

1998Putting the enterprise into the enterprise system.1979Chief executives define their own data needs.2001Critical factors for successful implementation of enterprise systems 1999Critical Issues Affecting an ERP Implementation 1992Learning Through Failure : The Strategy of Small Losses 1995Business Value of Information Technology: A Study of Electronic Data Interchange 2002Vicious and virtuous cycles in ERP implementation: a case study of interrelations between critical success factors 2003A taxonomy of players and activities across the ERP project life cycle

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