A Review of e-Business in Scotland in Small and Medium Sized Businesses: Trends and Issues

Abstract

This article examines the state of e-business in Scotland in small and medium sized businesses (SMEs). It is generally agreed (for example e-Business Watch 2004) that, despite the dotxom boom and bust, e-business is important in improving business process and promoting innovation. Significant efforts have been made at European, UK and Scottish levels to encourage the uptake of e-business amongst SMEs and some of these programmes are discussed below. However it is clear that many SMEs are not taking advantage of this apparent opportunity. 'Surveys in several countries show that SMEs have been slower to adopt e-commerce than their larger counterparts' (Drew 2003). Wagner et al (2003) suggest that 'despite technology facilitating improved business practices in terms of developing electronic markets, electronic data interchange and Internet commerce, a number of SMEs have not taken advantage of this new mode of carrying out business*.

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