Article2005

Performance measures, measurement and reporting in government organisations

12 citations0/0 files storedInternational Journal of Business Performance Management

No readable copy stored yet — this record is metadata only.

Public Policy and Administration Research Accounting and Organizational Management Public Administration in Developing Nations

Abstract

With changing expectations of citizens and an increasing demand for accountability for results, performance measurement has been recognised as one of the key items of the public sector reform agenda. This subject has attracted a huge interest in the past 10–15 years. This study reviews the performance management literature in public sector (government) organisations and examines the reasons for governments' interest in performance management. It also extracts a normative view of what governments should do, and identifies critical concerns and issues that the normative views pose in Performance Measures, Measurement and Reporting (PMMR).

Citations in this library

Stored only when both papers are in the corpus — 12 citations exist upstream.

References

1992The balanced scorecard : measures that drive performance 1995Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector 2002Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results 1999Performance Measurement in Municipal Government: Assessing the State of the Practice 2000Organisational culture in the public sector: evidence from six organisations 2003Measuring Performance in Public and Nonprofit Organizations 1993Building an Enterprise Culture in the Public Sector: Reform of the Public Sector in Australia, Britain, and New Zealand 2001Budgeters' Views of State Performance‐Budgeting Systems: Distinctions across Branches

Imported from OpenAlex (CC0) — nothing here is generated.