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Bishnu Sharma · Study

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Bishnu Sharma

13 works· latest 2019· 3 institutionscluster: provisionalORCID 0000-0002-0425-6850

h-index11

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Citations1,417

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Most cited in this library

Structural modeling of resident perceptions of tourism and associated development on the Sunshine Coast, Australia2006 · 603 citations
Role of trust, emotions and event attachment on residents' attitudes toward tourism2017 · 257 citations
An investigation of the hard and soft quality management factors of Australian SMEs and their association with firm performance2009 · 211 citations
An inter‐industry comparison of quality management practices and performance2002 · 86 citations
Quality Management Dimensions, Contextual Factors and Performance: An Empirical Investigation2006 · 45 citations

Works

13 shown

Review of human resource practices in hospitality and tourism

USC Research Bank (University of the Sunshine Coast)·2019·1 author·Open access

3citations

Role of trust, emotions and event attachment on residents' attitudes toward tourism

Tourism Management·2017·3 authors

257citations

The Configuration of Entrepreneurial Strategy in Chinese Small Textile Manufacturing Firms

USC Research Bank (University of the Sunshine Coast)·2013·2 authors·Open access

11citations

Balanced Scorecard Implementation in a Local Government Authority: Issues and Challenges

Australian Journal of Public Administration·2011·2 authors

43citations

An investigation of the hard and soft quality management factors of Australian SMEs and their association with firm performance

International Journal of Quality & Reliability Management·2009·2 authors

211citations

An Empirical Investigation of the Relationship between Quality Management Factors and Customer Satisfaction, Improved Competitive Position and Overall Business Performance

Journal of Strategic Marketing

·2008

·2 authors

45citations

Quality Management Dimensions, Contextual Factors and Performance: An Empirical Investigation

Total Quality Management & Business Excellence·2006·1 author

45citations

Structural modeling of resident perceptions of tourism and associated development on the Sunshine Coast, Australia

Tourism Management·2006·4 authors

603citations

Performance measures, measurement and reporting in government organisations

International Journal of Business Performance Management·2005·2 authors

12citations

Marketing strategy, contextual factors and performance

Marketing Intelligence & Planning·2004·1 author

25citations

An inter‐industry comparison of quality management practices and performance

Managing Service Quality·2002·2 authors·Open access

86citations

An investigation of the perceived importance and effectiveness of quality management approaches

The TQM Journal·2001·2 authors·Open access

39citations

Functional strategies and competitiveness: an empirical analysis using data from Australian manufacturing

Benchmarking for Quality Management & Technology·1997·2 authors

37citations