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A contingency model of emotional intelligence in professional selling · Study

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ArticleA contingency model of emotional intelligence in professional selling

Richard G. McFarland2015

Article2015

A contingency model of emotional intelligence in professional selling

Richard G. McFarland · Joseph Charles Rode · Tasadduq A. Shervani

57 citations·0/0 files stored·Journal of the Academy of Marketing Science

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Emotional Intelligence and Performance Job Satisfaction and Organizational Behavior Emotional Labor in Professions

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1988Structural equation modeling in practice: A review and recommended two-step approach.1981The measurement of experienced burnout 1991Emotion And Adaptation 1970Role Conflict and Ambiguity in Complex Organizations 2000Self-regulation and depletion of limited resources: Does self-control resemble a muscle?2015What is Emotional Intelligence?1965Organizational Stress: Studies in Role Conflict and Ambiguity.

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Year2015

Typearticle

Published2015-04-17

VenueJournal of the Academy of Marketing Science

ISSN-L0092-0703

Languageen

Citations57

Files0 public / 0

ShelfEmotional Intelligence and Performance

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doi10.1007/s11747-015-0435-8

openalex_workW1979304786

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