Feedback of Client-Relevant Information and Clinical Practice

Richard H. Dana · E. Diane Graham

22 citations0/0 files storedJournal of Personality Assessment

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Psychological Testing and Assessment Psychometric Methodologies and Testing Student Assessment and Feedback

Abstract

Feedback refers to client-relevant information that is communicated directly to the client. A review of the literature suggests that how one reacts to feedback is influenced by the kind of feedback, the conditions under which feedback is presented, and a variety of relevant subject variables. The most frequent design has resulted in acceptance of false feedback by college students leading to derogation of instruments and assessors. Honest feedback has led to a variety of positive effects in both research studies and clinical examples. The beginnings of a human science rationale for honest feedback are presented.

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References

1954A Theory of Social Comparison Processes 1965The Approval Motive: Studies in Evaluative Dependence 1952A study of anxiety and learning.1969Psychology as a means of promoting human welfare.1949The fallacy of personal validation: a classroom demonstration of gullibility.1957Postdecision exposure to relevant information.1955The influence of psychological stress on the "intolerance of ambiguity."1959Selectivity in exposure to information.

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2008Improving psychotherapy outcome: the use of immediate electronic feedback and revised clinical support tools 1989Personality and the acceptance of diagnostic feedback 1988Predicting and accepting personality test scores 2011Unresolved questions concerning the effectiveness of psychological assessment as a therapeutic intervention: Comment on Poston and Hanson (2010).1979Barnum Statements in Reports of Psychological Assessment 2002Literature review of research and practice in collaborative assessment.

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