Article2004

Human Resource Management and Job Satisfaction in the Dutch Public Sector

138 citations0/0 files storedReview of Public Personnel Administration

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Job Satisfaction and Organizational Behavior Employee Performance and Management Public Policy and Administration Research

Abstract

Academic research on public administration devotes relatively little attention to issues concerning human resource management (HRM) and job satisfaction. Many private sector studies suggest that investing in HRM has positive effects on worker morale. Therefore, in this study, variables measuring HRM practices were combined with an analysis of determinants of job satisfaction in the Dutch public sector. Three hypotheses were tested and confirmed. They revealed that (a) individual characteristics have a negligible effect on job satisfaction, (b) HRM practices have a positive effect, but (c) this latter effect is largely indirect and mediated by job and organizational characteristics.

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References

1975Development of the Job Diagnostic Survey.2004Public Management Reform: A Comparative Analysis 1993Reinventing government: how the entrepreneurial spirit is transforming the public sector 1967Work and the Nature of Man.1994How Common is Workplace Transformation and Who Adopts it?1985Job satisfaction and job performance: A meta-analysis.2000Public Management Reform. A Comparative Analysis 1996What Works at Work: Overview and Assessment

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2011Job Satisfaction in The Public Service 2018The relationship among job characteristics organizational commitment and employee turnover intentions 2006Organizational commitment among Dutch public sector employees 2020Sources of Innovation, Autonomy, and Employee Job Satisfaction in Public Organizations 2017Do HR Practices Influence Job Satisfaction? Examining the Mediating Role of Employee Engagement in Indian Public Sector Undertakings 2007Finding Workable Levers Over Work Motivation: Comparing Job Satisfaction, Job Involvement and Organizational Commitment

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