Business process improvement through electronic data interchange (EDI) systems: an empirical study

Ganesh Datt Bhatt

44 citations0/0 files storedSupply Chain Management An International Journal

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Quality and Supply Management Business Process Modeling and Analysis ERP Systems Implementation and Impact

Abstract

Explores the effect of EDI systems on business process improvement (BPI) and the moderating effect of information intensity of the industry on the relationship between EDI systems and BPI. The data for the study were gathered through a survey of Fortune 1,000 US firms at branch levels. The results of study support the hypotheses that EDI systems spanning between a firm and its suppliers have a direct and significant relationship with BPI factors. Information intensity of the industry was not found to moderate the relationship between EDI systems and BPI; rather, it was found to have a direct and significant impact on BPI factors.

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References

1951Coefficient Alpha and the Internal Structure of Tests 1979A Paradigm for Developing Better Measures of Marketing Constructs 1974Foundations of Behavioral Research 1985How information gives you competitive advantage 1993Process innovation: reengineering work through information technology 1987Electronic markets and electronic hierarchies 1995Total quality management as competitive advantage: A review and empirical study 1979Quality Is Free: The Art of Making Quality Certain

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