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Customer orientation, social consensus and insurance salespeople's tolerance of customer insurance frauds

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References

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286 cited

2010Hybrid car purchase intentions: a cross‐cultural analysis268 cited

2008The effects of customer justice perception and affect on customer citizenship behavior and customer dysfunctional behavior267 cited

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2018Relationship orientation in banking and insurance services – a review of the evidence28 cited
2016Moral intensity, moral awareness and ethical predispositions: The case of insurance fraud23 cited
2022To be or not to be: a review of the (un)ethical salespeople literature16 cited
2015The profile of unethical insurance customers: a European perspective16 cited