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Customer Satisfaction: A Comparison of Public and Private Banks of Pakistan · Study

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ChapterCustomer Satisfaction: A Comparison of Public and Private Banks of Pakistan

Waqar ul Haq2012

Chapter2012

Customer Satisfaction: A Comparison of Public and Private Banks of Pakistan

Waqar ul Haq · Bakhtiar Muhammad

20 citations·0/0 files stored·Lecture notes in electrical engineering

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Customer Service Quality and Loyalty Consumer Behavior and Marketing Influence Banking Sector Performance and Management

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References

2010AN INTEGRATED FRAMEWORK FOR SERVICE QUALITY, CUSTOMER SATISFACTION AND BEHAVIORAL RESPONSES IN INDIAN BANKING INDUSTRY: A COMPARISON OF PUBLIC AND PRIVATE SECTOR BANKS 1997Private and public banks: a comparison of customer expectations and perceptions 2011A Comparative Study of Banking Services and Customer Satisfaction in Public, Private and Foreign Banks 2011Impact of corporate social responsibility on customer satisfaction in banking service 2011Customer Satisfaction with Service Quality in Conventional Banking in Pakistan: The Case of Faisalabad 2011Measurement of service quality in banks: a comparative study between public and private banks in India

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Year2012

Typechapter

Published2012-09-25

VenueLecture notes in electrical engineering

ISSN-L1876-1100

Languageen

Citations20

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

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doi10.1007/978-1-4471-4600-1_45

openalex_workW1981015724

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