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A category system for account phases
2 references·16 citing·43 second hop
A category system for account phases (1980)A category system for account phasesExcuse Me and I'm Sorry (1978)Excuse Me and I'm SorryTechniques of Neutralization: A Theory of Delinquency (1957)Techniques of Neutralization:…An affirmed self and a better apology: The effect of self-affirmation on transgressors' responses to victims (2014)An affirmed self and a better…Apologies: Words of magic? The role of verbal components, anger reduction, and offence severity. (2012)Apologies: Words of magic? 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(2014)Research in Organizational Behavior (1984)Extradyadic sex and union dissolution among young adults in opposite-sex married and cohabiting unions (2016)Culture's Consequences: International Differences in Work-Related Values (1981)Social Conflict: Escalation, Stalemate, and Settlement (1987)Do girls manipulate and boys fight? developmental trends in regard to direct and indirect aggression (1992)Fairness Perceptions and Experiences of Muslim University Students in Canada (2016)New directions in equity research. (1973)Making good: How ex-convicts reform and rebuild their lives. (2001)The dragons of inaction: Psychological barriers that limit climate change mitigation and adaptation. (2011)Workplace reasons for saying you're sorry: Discourse task management and apology in telephone interviews (1994)The semantic and pragmatic analysis of South Korean and Australian English apologetic speech acts (2008)Principles for pragmatics teaching: Apologies in the EFL classroom (2015)
this work references cited by second hop

References

  • 1957Techniques of Neutralization: A Theory of Delinquency5,839 cited
  • 1978Excuse Me and I'm Sorry64 cited

Cited by

  • 1989Situational influence on the use of remedial strategies in embarrassing predicaments100 cited
  • 2014An affirmed self and a better apology: The effect of self-affirmation on transgressors' responses to victims99 cited
  • 2012Apologies: Words of magic? The role of verbal components, anger reduction, and offence severity.87 cited
  • 2007Accounting for Cosmetic Surgery in the USA and Great Britain: A Cross-cultural Analysis of Women's Narratives87 cited
  • 1994An experimental investigation of accounts and attributions following sexual infidelity83 cited
  • 1994Victims as "Narrative Critics": Factors Influencing Rejoinders and Evaluative Responses to Offenders' Accounts75 cited
  • 1992Roles, Responsibility, and Accounts Across Cultures74 cited
  • 1996A Cross‐Cultural Study of Preference of Accounts: Relationship Closeness, Harm Severity, and Motives of Account Making173 cited
  • 1988An analysis of couples’ conversational complaints64 cited
  • 1990A Social Psychological Model of Account-Making in Response to Severe Stress53 cited
  • 1985Accounts as a reconstruction of an event's context44 cited
  • 1994Conversational improvement strategies for interethnic communication: African American and European American perspectives

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44 cited
  • 1992A Thousand Pardons: The Effectiveness of Verbal Remedial Tactics during Account Episodes38 cited
  • 2010Investors’ Expectations of the Improvement in the Credibility of Audit Opinions following PCAOB Inspection Reports with Identified Deficiencies36 cited
  • 1987Sequence and practical reasoning in accounts episodes34 cited
  • 1989The compliment sequence31 cited