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ArticleWeb performance scale

Ming‐Hui Huang2004

Article2004

Web performance scale

Ming‐Hui Huang

114 citations·0/0 files stored·Information & Management

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Technology Adoption and User Behaviour Customer Service Quality and Loyalty Usability and User Interface Design

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence 1957The Measurement of Meaning 1974An approach to environmental psychology 1996Structural Equation Modeling: Concepts, Issues, and Applications.1989LISREL 7 : user's reference guide 1992Extrinsic and Intrinsic Motivation to Use Computers in the Workplace 1

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2016Towards a unified customer experience in online shopping environments 2008Persuasive Design of Destination Web Sites: An Analysis of First Impression 2013Online experiences: flow theory, measuring online customer experience in e-commerce and managerial implications for the lodging industry 2011Understanding users’ motivations to engage in virtual worlds: A multipurpose model and empirical testing 2015Applying flow theory to booking experiences: An integrated model in an online service context

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Year2004

Typearticle

Published2004-12-09

VenueInformation & Management

ISSN-L0378-7206

Languageen

Citations114

Files0 public / 0

ShelfTechnology Adoption and User Behaviour

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doi10.1016/j.im.2004.06.003

openalex_workW1982400631

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2011A Structural Model of the Relationships Between Sport Website Quality, E-Satisfaction, and E-Loyalty

2015Social shopping website quality attributes increasing consumer participation, positive eWOM, and co-shopping: The reciprocating role of participation

2010Consumer perceptions of online shopping environments: A gestalt approach