References

• 1984The Constitution of Society. Outline of the Theory of Structuration21,160 cited
• 1973Opening up Closings4,591 cited
• 1964Behavior in Public Places: Notes on the Social Organization of Gatherings.2,680 cited
• 1968Sequencing in Conversational Openings 12,450 cited
• 1981Conversational Organization: Interaction Between Speakers and Hearers2,312 cited
• 1985A change-of-state token and aspects of its sequential placement2,266 cited
• 1986The routine as achievement903 cited
• 1979The Interactive Construction of a Sentence in Natural Conversation868 cited
• 1980Restarts, Pauses, and the Achievement of a State of Mutual Gaze at Turn‐Beginning657 cited
• 1990Describing trouble: Practical epistemology in citizen calls to the police289 cited
• 1987Sequential and Institutional Contexts in Calls for Help284 cited
• 1988From interview to conrontation: Observations of the bush/rather encounter173 cited
• 1984Talk and its occasion: the case of calling the police114 cited
• 1989On the telephone again! Differences in telephone behaviour: England versus Greece103 cited
• 1994Identification and recognition in Swedish telephone conversation openings102 cited