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The extent of technology usage and salespeople: an exploratory investigation
16 references·3 citing·47 second hop
The extent of technology usage and salespeople: an exploratory investigation (2007)The extent of technology usage and salesp…Sales force technology usage—reasons, barriers, and support: An exploratory investigation (2005)Sales force technology usage—…Antecedents and consequences of CRM technology acceptance in the sales force (2005)Antecedents and consequences …The Hidden Minefields in the Adoption of Sales Force Automation Technologies (2002)The Hidden Minefields in the …Salesforce automation systems: an exploratory examination of organizational factors associated with effective implementation and salesforce productivity (2002)Salesforce automation systems…Factors Leading to Sales Force Automation Use: A Longitudinal Analysis (2002)Factors Leading to Sales Forc…Customer Relationship Management: Integrating Marketing Strategy and Information Technology (2002)Customer Relationship Managem…Avoid the four perils of CRM. (2002)Avoid the four perils of CRM.Salesforce automation and the adoption of technological innovations by salespeople: theory and implications (1997)Salesforce automation and the…Task Characteristics and the Experience of Optimal Flow in Human—Computer Interaction (1994)Task Characteristics and the …A Study of Information Search Behavior During the Categorization of New Products (1992)A Study of Information Search…Measuring the hedonic and utilitarian sources of consumer attitudes (1991)Measuring the hedonic and uti…Measuring Consumer Innovativeness (1991)Measuring Consumer Innovative…Flow. The Psychology of Optimal Experience. New York (HarperPerennial) 1990. (1990)Flow. The Psychology of Optim…Flow: the psychology of optimal experience (1990)Flow: the psychology of optim…User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Individual Differences and MIS Success: A Review of the Empirical Literature (1979)Individual Differences and MI…Technology usage intent among apparel retail employees (2014)Technology usage intent among…Sales-as-practice: an introduction and methodological outline (2014)Sales-as-practice: an introdu…Business management software in high‐tech firms: the case of the IT services sector (2010)Business management software …Human Problem Solving (1972)The robust beauty of improper linear models in decision making. (1979)User Involvement and MIS Success: A Review of Research (1984)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1994)A comprehensive conceptualization of post-adoptive behaviors associated with information technology enabled work systems (2005)Influence of artificial intelligence (AI) on firm performance: the business value of AI-based transformation projects (2020)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)Self-efficacy mechanism in human agency. (1982)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)The theory of planned behavior (1991)The Commitment-Trust Theory of Relationship Marketing (1994)Drivers of sales performance: a contemporary meta-analysis. Have salespeople become knowledge brokers? (2010)Technostress: Technological Antecedents and Implications1 (2011)Technostress: negative effect on performance and possible mitigations (2014)Diffusion of Innovations 1 (2019)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)High Touch Through High Tech: The Impact of Salesperson Technology Usage on Sales Performance via Mediating Mechanisms (2008)Determinants of social media adoption by B2B organizations (2015)The use of social media in sales: Individual and organizational antecedents, and the role of customer engagement in social media (2015)Intrinsic Motivation and Self-Determination in Human Behavior (1985)Intrinsic Motivation and Self-Determination in Human Behavior (1988)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Measures of Perceived Interactivity: An Exploration of the Role of Direction of Communication, User Control, and Time in Shaping Perceptions of Interactivity (2002)The Varieties of Self-Transcendent Experience (2017)A Paradigm for Developing Better Measures of Marketing Constructs (1979)On the Evaluation of Structural Equation Models (1988)A Short, Reliable Measure of Subjective Knowledge (1999)Organizational innovation adoption: a multi-level framework of determinants and opportunities for future research (2002)Research on Innovation: A Review and Agenda for Marketing Science (2006)Subjective well-being: Three decades of progress. (1999)The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. (2001)The benefits of being present: Mindfulness and its role in psychological well-being. (2003)A Measure of Subjective Happiness: Preliminary Reliability and Construct Validation (1999)The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach (2002)An evaluation of divergent perspectives on customer relationship management: Towards a common understanding of an emerging phenomenon (2004)Why build a customer relationship management capability? (2007)The Effect of Customers' Social Media Participation on Customer Visit Frequency and Profitability: An Empirical Investigation (2012)
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References

  • 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
  • 1990Flow: the psychology of optimal experience12,637 cited
  • 1991Measuring the hedonic and utilitarian sources of consumer attitudes2,211 cited
  • 1990Flow. The Psychology of Optimal Experience. New York (HarperPerennial) 1990.1,852 cited
  • 1991Measuring Consumer Innovativeness1,460 cited
  • 1994Task Characteristics and the Experience of Optimal Flow in Human—Computer Interaction1,006 cited
  • 1979Individual Differences and MIS Success: A Review of the Empirical Literature836 cited
  • 2002Avoid the four perils of CRM.699 cited
  • 2002The Hidden Minefields in the Adoption of Sales Force Automation Technologies485 cited
  • 2005Antecedents and consequences of CRM technology acceptance in the sales force261 cited
  • 1992A Study of Information Search Behavior During the Categorization of New Products256 cited
  • 2002Factors Leading to Sales Force Automation Use: A Longitudinal Analysis220 cited
  • 2002Customer Relationship Management: Integrating Marketing Strategy and Information Technology198 cited
  • 2005Sales force technology usage—reasons, barriers, and support: An exploratory investigation127 cited
  • 1997

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Salesforce automation and the adoption of technological innovations by salespeople: theory and implications
121 cited
  • 2002Salesforce automation systems: an exploratory examination of organizational factors associated with effective implementation and salesforce productivity119 cited
  • Cited by

    • 2014Technology usage intent among apparel retail employees26 cited
    • 2014Sales-as-practice: an introduction and methodological outline25 cited
    • 2010Business management software in high‐tech firms: the case of the IT services sector23 cited