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A typology for frontline employee adaptability to gain insights in service customisation: a viewpoint
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A typology for frontline employee adaptability to gain insights in service customisation: a viewpoint (2012)A typology for frontline employee adaptab…The dimensions of frontline employee adaptability in power sector (2014)The dimensions of frontline e…Naturalistic inquiry (1985)Basics of Qualitative Research (1992)Business Research Methods (2022)
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  • 2014The dimensions of frontline employee adaptability in power sector21 cited

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