SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

A visitors' evaluation index for a visit to an archaeological site · Study

ArticleShelves

ArticleA visitors' evaluation index for a visit to an archaeological site

David Martín2009

Article2009

A visitors' evaluation index for a visit to an archaeological site

David Martín · Mario Castellanos‐Verdugo · M. Ángeles Oviedo‐García

71 citations·0/0 files stored·Tourism Management

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Customer Service Quality and Loyalty Diverse Aspects of Tourism Research Museums and Cultural Heritage

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 71 citations exist upstream.

References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence 2003A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research 2001Index Construction with Formative Indicators: An Alternative to Scale Development 1994Customer Satisfaction, Market Share, and Profitability: Findings From Sweden 2001Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach 2001Tourism image, evaluation variables and after purchase behaviour: inter-relationship

Cited by

2013Enlightened hedonism: Exploring the relationship of service value, visitor knowledge and interest, to visitor enjoyment at heritage attractions 2016Visitor attraction management: A critical review of research 2009–2014 2023The location of airport an added value to improve the number of visitors at US museums 2015Conceptualisation of the service experience by means of a literature review

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2009AN EMPIRICAL STUDY OF BEHAVIOURAL INTENTIONS IN THE TAIWAN HOTEL INDUSTRYthesis · 16 shared references 2012Creating customer value through service experiences: an empirical study in the hotel industryarticle · 14 shared references 2014A Study of Experiential Quality, Experiential Value, Experiential Satisfaction, Theme Park Image, and Revisit Intentionarticle · 12 shared references 2013An Examination of Service Quality and Satisfaction in a Religious Tourism Settingthesis · 12 shared references 2008Service value revisited: Specifying a higher-order, formative measurearticle · 11 shared references 2014A Study of Experiential Quality, Perceived Value, Heritage Image, Experiential Satisfaction, and Behavioral Intentions for Heritage Touristsarticle · 11 shared references

Details

Year2009

Typearticle

Published2009-07-24

VenueTourism Management

ISSN-L0261-5177

Languageen

Citations71

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

Identifiers

doi10.1016/j.tourman.2009.06.010

openalex_workW1984792176

Links

Imported from OpenAlex (CC0) — nothing here is generated.

2022Profiling Monastery Tourists based on Memorable Experiences, Place Identity, Satisfaction, Intention to Revisit and Intention to Recommend

2023Measuring Motivation and Satisfaction Level of Visitors of a Pedestrianized Urban Street in India for an Improved Quality of Life

2014Le emozioni come variabile di segmentazione e fattore di moderazione della soddisfazione in ambito museale