SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
A visitors' evaluation index for a visit to an archaeological site
16 references·7 citing·41 second hop
A visitors' evaluation index for a visit to an archaeological site (2009)A visitors' evaluation index for a visit …Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour (2005)Value dimensions, perceived v…The Problem of Measurement Model Misspecification in Behavioral and Organizational Research and Some Recommended Solutions. (2005)The Problem of Measurement Mo…A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)A Critical Review of Construc…Understanding Service Convenience (2002)Understanding Service Conveni…Tourism image, evaluation variables and after purchase behaviour: inter-relationship (2001)Tourism image, evaluation var…Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Some New Thoughts on Conceptu…Index Construction with Formative Indicators: An Alternative to Scale Development (2001)Index Construction with Forma…A Dynamic Model of Customers’ Usage of Services: Usage as an Antecedent and Consequence of Satisfaction (1999)A Dynamic Model of Customers’…The service experience in tourism (1996)The service experience in tou…The Nature of Customer Value: An Axiology of Services in the Consumption Experience (1994)The Nature of Customer Value:…Service Quality: New Directions in Theory and Practice (1994)Service Quality: New Directio…Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Customer Satisfaction, Market…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Pricing: Making Profitable Decisions (1980)Pricing: Making Profitable De…The location of airport an added value to improve the number of visitors at US museums (2023)The location of airport an ad…Measuring Motivation and Satisfaction Level of Visitors of a Pedestrianized Urban Street in India for an Improved Quality of Life (2023)Measuring Motivation and Sati…Profiling Monastery Tourists based on Memorable Experiences, Place Identity, Satisfaction, Intention to Revisit and Intention to Recommend (2022)Profiling Monastery Tourists …Visitor attraction management: A critical review of research 2009–2014 (2016)Visitor attraction management…Conceptualisation of the service experience by means of a literature review (2015)Conceptualisation of the serv…Le emozioni come variabile di segmentazione e fattore di moderazione della soddisfazione in ambito museale (2014)Le emozioni come variabile di…Enlightened hedonism: Exploring the relationship of service value, visitor knowledge and interest, to visitor enjoyment at heritage attractions (2013)Enlightened hedonism: Explori…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Quality, satisfaction and behavioral intentions (2000)Information and Consumer Behavior (1970)The nature of human values (1973)The Effect of a Market Orientation on Business Profitability (1990)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Structural Equations with Latent Variables (1989)Structural Equations with Latent Variables. (1991)Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate1 (2005)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Specification, evaluation, and interpretation of structural equation models (2011)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A model of destination branding: Integrating the concepts of the branding and destination image (2010)Antecedents of Tourists’ Loyalty to Mauritius (2011)Destination image and tourist loyalty: A meta-analysis (2013)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)Partial Least Squares Structural Equation Modeling: Rigorous Applications, Better Results and Higher Acceptance (2013)Partial least squares structural equation modeling (PLS-SEM) (2014)Structural equation modeling in practice: A review and recommended two-step approach. (1988)E‐service quality: a model of virtual service quality dimensions (2003)The Customer Relationship Management Process: Its Measurement and Impact on Performance (2004)The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions (2012)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)Effects of Price, Brand, and Store Information on Buyers' Product Evaluations (1991)Customer value: The next source for competitive advantage (1997)Customer satisfaction and loyalty in online and offline environments (2003)Customer Value, Satisfaction, Loyalty, and Switching Costs: An Illustration From a Business-to-Business Service Context (2004)Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)
this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 2003A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research5,847 cited
  • 2001Index Construction with Formative Indicators: An Alternative to Scale Development4,805 cited
  • 1994Customer Satisfaction, Market Share, and Profitability: Findings From Sweden4,531 cited
  • 2001Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach3,537 cited
  • 2001Tourism image, evaluation variables and after purchase behaviour: inter-relationship1,879 cited
  • 1980Pricing: Making Profitable Decisions1,780 cited
  • 1994Service Quality: New Directions in Theory and Practice1,701 cited
  • 2005The Problem of Measurement Model Misspecification in Behavioral and Organizational Research and Some Recommended Solutions.1,675 cited
  • 2002Understanding Service Convenience1,613 cited
  • 1994The Nature of Customer Value: An Axiology of Services in the Consumption Experience1,364 cited
  • 2005Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

1,354 cited
  • 1996The service experience in tourism1,252 cited
  • 1999A Dynamic Model of Customers’ Usage of Services: Usage as an Antecedent and Consequence of Satisfaction1,126 cited
  • Cited by

    • 2013Enlightened hedonism: Exploring the relationship of service value, visitor knowledge and interest, to visitor enjoyment at heritage attractions139 cited
    • 2016Visitor attraction management: A critical review of research 2009–2014129 cited
    • 2023The location of airport an added value to improve the number of visitors at US museums27 cited
    • 2015Conceptualisation of the service experience by means of a literature review27 cited
    • 2022Profiling Monastery Tourists based on Memorable Experiences, Place Identity, Satisfaction, Intention to Revisit and Intention to Recommend9 cited
    • 2023Measuring Motivation and Satisfaction Level of Visitors of a Pedestrianized Urban Street in India for an Improved Quality of Life7 cited
    • 2014Le emozioni come variabile di segmentazione e fattore di moderazione della soddisfazione in ambito museale1 cited