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Handling stakeholder uncertain judgments in strategic transport service analyses
16 references·11 citing·36 second hop
Handling stakeholder uncertain judgments in strategic transport service analyses (2013)Handling stakeholder uncertain judgments …A novel fuzzy multi-criteria decision framework for sustainable supplier selection with incomplete information (2010)A novel fuzzy multi-criteria …Fuzzy Multi-Criteria Decision Making (2008)Fuzzy Multi-Criteria Decision…A causal and effect decision making model of service quality expectation using grey-fuzzy DEMATEL approach (2008)A causal and effect decision …Service Quality Attributes Affecting Customer Satisfaction for Bus Transit (2007)Service Quality Attributes Af…A fuzzy AHP approach to the determination of importance weights of customer requirements in quality function deployment (2002)A fuzzy AHP approach to the d…Fuzzy hierarchical analysis: the Lambda-Max method (2001)Fuzzy hierarchical analysis: …Evaluating naval tactical missile systems by fuzzy AHP based on the grade value of membership function (1997)Evaluating naval tactical mis…Applications of the extent analysis method on fuzzy AHP (1996)Applications of the extent an…The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1994)The magical number seven, plu…Analytical hierarchy process (1994)Analytical hierarchy processMeasuring Service Quality: A Reexamination and Extension (1992)Measuring Service Quality: A …A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Reason in Human Affairs (1984)Reason in Human AffairsA fuzzy extension of Saaty's priority theory (1983)A fuzzy extension of Saaty's …Fuzzy sets (1965)Fuzzy setsThe magical number seven, plus or minus two: Some limits on our capacity for processing information. (1956)The magical number seven, plu…A Systematic Review of Analytic Hierarchy Process Applications to Solve Transportation Problems: From 2003 to 2022 (2023)A Systematic Review of Analyt…ANALYZING PUBLIC TRAVEL DEMAND BY A FUZZY ANALYTIC HIERARCHY PROCESS MODEL FOR SUPPORTING TRANSPORT PLANNING (2022)ANALYZING PUBLIC TRAVEL DEMAN…A combined grey multi criteria decision making model to evaluate public transportation systems (2022)A combined grey multi criteri…Introduction and comparative analysis of the multi-level parsimonious AHP methodology in a public transport development decision problem (2020)Introduction and comparative …An integrated grey AHP-MOORA model for ameliorating public transport service quality (2020)An integrated grey AHP-MOORA …Combining the functional unit concept and the analytic hierarchy process method for performance assessment of public transport options (2018)Combining the functional unit…Multiple-Criteria Decision-Making Tool for Local Governments to Evaluate the Global and Local Sustainability of Transportation Systems in Urban Areas: Case Study (2017)Multiple-Criteria Decision-Ma…A multidisciplinary sustainability index to assess transport in urban areas: a case study of Donostia-San Sebastian, Spain (2017)A multidisciplinary sustainab…A multi-criteria approach for the group assessment of an academic course: A case study (2015)A multi-criteria approach for…Fuzzy ServPerf model combined with ELECTRE III to comparatively evaluate service quality of international airports in Sicily (2014)Fuzzy ServPerf model combined…ECONOMIC ANALYSIS OF PROCESS INNOVATIONS IN THE MANAGEMENT OF OLIVE FARMS (2014)ECONOMIC ANALYSIS OF PROCESS …Fuzzy Sets and Systems - Theory and Applications (1980)Handling multicriteria fuzzy decision-making problems based on vague set theory (1994)Multi‐criteria supplier selection using fuzzy AHP (2003)Global supplier development considering risk factors using fuzzy extended AHP-based approach (2005)Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Behavioral Consequences of Service Quality (1996)A Paradigm for Developing Better Measures of Marketing Constructs (1979)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)The Application of Electronic Computers to Factor Analysis (1960)Structural Equations with Latent Variables (1989)Structural Equations with Latent Variables. (1991)A methodology for evaluating transit service quality based on subjective and objective measures from the passenger’s point of view (2010)Perceived service quality in bus transit service: A structural equation approach (2013)Quality of Service in Public Transport Based on Customer Satisfaction Surveys: A Review and Assessment of Methodological Approaches (2014)The Analytic Hierarchy Process (1985)A review of fuzzy AHP methods for decision-making with subjective judgements (2020)EXPERIMENTAL PSYCHOLOGY (1940)Working Memory (1974)Fundamentals of Decision Making and Priority Theory With the Analytic Hierarchy Process (2000)Applying environmental criteria to supplier assessment: A study in the application of the Analytical Hierarchy Process (2002)Destination Competitiveness: An Analysis of Determinant Attributes (2010)MULTIPLE CRITERIA DECISION MAKING (MCDM) METHODS IN ECONOMICS: AN OVERVIEW / DAUGIATIKSLIAI SPRENDIMŲ PRIĖMIMO METODAI EKONOMIKOJE: APŽVALGA (2011)A scaling method for priorities in hierarchical structures (1977)How to make a decision: The analytic hierarchy process (1990)The theory of planned behavior (1991)Introduction: epistemic communities and international policy coordination (1992)Individual differences in reasoning: Implications for the rationality debate? (2000)Learning by Expanding (2014)Family resemblances: Studies in the internal structure of categories (1975)Basic objects in natural categories (1976)Soft set theory—First results (1999)
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References

  • 1965Fuzzy sets67,827 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1956The magical number seven, plus or minus two: Some limits on our capacity for processing information.17,773 cited
  • 1994The magical number seven, plus or minus two: Some limits on our capacity for processing information.17,161 cited
  • 1992Measuring Service Quality: A Reexamination and Extension10,646 cited
  • 1996Applications of the extent analysis method on fuzzy AHP4,869 cited
  • 1983A fuzzy extension of Saaty's priority theory3,046 cited
  • 1994Analytical hierarchy process1,810 cited
  • 1984Reason in Human Affairs1,108 cited
  • 2007Service Quality Attributes Affecting Customer Satisfaction for Bus Transit608 cited
  • 2010A novel fuzzy multi-criteria decision framework for sustainable supplier selection with incomplete information513 cited
  • 1997Evaluating naval tactical missile systems by fuzzy AHP based on the grade value of membership function482 cited
  • 2001Fuzzy hierarchical analysis: the Lambda-Max method448 cited
  • 2008A causal and effect decision making model of service quality expectation using grey-fuzzy DEMATEL approach426 cited
  • 2008Fuzzy Multi-Criteria Decision Making

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416 cited
  • 2002A fuzzy AHP approach to the determination of importance weights of customer requirements in quality function deployment394 cited
  • Cited by

    • 2014Fuzzy ServPerf model combined with ELECTRE III to comparatively evaluate service quality of international airports in Sicily123 cited
    • 2023A Systematic Review of Analytic Hierarchy Process Applications to Solve Transportation Problems: From 2003 to 2022110 cited
    • 2020An integrated grey AHP-MOORA model for ameliorating public transport service quality77 cited
    • 2020Introduction and comparative analysis of the multi-level parsimonious AHP methodology in a public transport development decision problem60 cited
    • 2017Multiple-Criteria Decision-Making Tool for Local Governments to Evaluate the Global and Local Sustainability of Transportation Systems in Urban Areas: Case Study40 cited
    • 2022A combined grey multi criteria decision making model to evaluate public transportation systems34 cited
    • 2014ECONOMIC ANALYSIS OF PROCESS INNOVATIONS IN THE MANAGEMENT OF OLIVE FARMS33 cited
    • 2018Combining the functional unit concept and the analytic hierarchy process method for performance assessment of public transport options33 cited
    • 2015A multi-criteria approach for the group assessment of an academic course: A case study32 cited
    • 2017A multidisciplinary sustainability index to assess transport in urban areas: a case study of Donostia-San Sebastian, Spain26 cited
    • 2022ANALYZING PUBLIC TRAVEL DEMAND BY A FUZZY ANALYTIC HIERARCHY PROCESS MODEL FOR SUPPORTING TRANSPORT PLANNING6 cited