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Exploring the intention to continue using web-based self-service
16 references·15 citing·25 second hop
Exploring the intention to continue using web-based self-service (2015)Exploring the intention to continue using…Diffusion of Innovations 1 (2019)Diffusion of Innovations 1A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example (2005)A Practical Guide To Factoria…The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)The DeLone and McLean Model o…Perceived Behavioral Control, Self‐Efficacy, Locus of Control, and the Theory of Planned Behavior 1 (2002)Perceived Behavioral Control,…Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Information Sys…Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1 (2000)Why Don’t Men Ever Stop to As…The partial least squares approach for structural equation modeling. (1998)The partial least squares app…Modern Methods for Business Research (1998)Modern Methods for Business R…Understanding Information Technology Usage: A Test of Competing Models (1995)Understanding Information Tec…Information Systems Success: The Quest for the Dependent Variable (1992)Information Systems Success: …The theory of planned behavior (1991)The theory of planned behaviorDevelopment of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation (1991)Development of an Instrument …Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…Exploring consumer intentions to continue: Integrating task technology fit and social technology fit in generative AI based shopping platforms (2025)Exploring consumer intentions…The future of TV-shopping: predicting user purchase intention through an extended technology acceptance model (2023)The future of TV-shopping: pr…Task-Technology Fit and ICT Use in Remote Work Practice During the COVID-19 Pandemic (2023)Task-Technology Fit and ICT U…Predicting m-Commerce Continuance Intention and Price Sensitivity in Indonesia by Integrating of Expectation-Confirmation and Post-acceptance Model (2023)Predicting m-Commerce Continu…Psychological Predictors of Intention to Use Fitness Apps: The Role of Subjective Knowledge and Innovativeness (2022)Psychological Predictors of I…Consumer Behavior in the Service Industry: An Integrative Literature Review and Research Agenda (2022)Consumer Behavior in the Serv…Exploring post-adoption behaviors of e-service users: Evidence from the hospitality sector /online travel services (2021)Exploring post-adoption behav…Determinants of Millennial behaviour towards current and future use of video streaming services (2021)Determinants of Millennial be…A model of influencing factors of online social networks for informal learning in research institutes (2021)A model of influencing factor…The efficacy of customer’s voluntary use of self-service technology (SST): a dual-study approach (2020)The efficacy of customer’s vo…My Privacy and Control Matter: Understanding Motivations for Using Untact Services (2020)My Privacy and Control Matter…An Integrated Model of Continuous Intention to Use of Google Classroom (2020)An Integrated Model of Contin…Streaming apps: What consumers value (2017)Streaming apps: What consumer…Digital booking services: comparing online with phone reservation services (2017)Digital booking services: com…Retail Marketing: A Novel Research Agenda (2016)Retail Marketing: A Novel Res…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)The balanced scorecard: Translating strategy into action (1997)Design science in information systems research (2004)Design Science in Information Systems Research1 (2004)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Coefficient Alpha and the Internal Structure of Tests (1951)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)A Coefficient of Agreement for Nominal Scales (1960)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)The Strength of Weak Ties (1973)Diffusion of innovations. (2003)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)
this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1991The theory of planned behavior90,729 cited
  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 2019Diffusion of Innovations 137,320 cited
  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1998The partial least squares approach for structural equation modeling.12,728 cited
  • 2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update11,772 cited
  • 1992Information Systems Success: The Quest for the Dependent Variable10,674 cited
  • 1991Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation9,145 cited
  • 1995Understanding Information Technology Usage: A Test of Competing Models8,810 cited
  • 2001Understanding Information Systems Continuance: An Expectation-Confirmation Model18,741 cited
  • 2002Perceived Behavioral Control, Self‐Efficacy, Locus of Control, and the Theory of Planned Behavior 17,621 cited
  • 1998Modern Methods for Business Research6,534 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2000Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior14,353 cited
  • 2005A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example3,281 cited
  • Cited by

    • 2017Streaming apps: What consumers value92 cited
    • 2020An Integrated Model of Continuous Intention to Use of Google Classroom65 cited
    • 2022Psychological Predictors of Intention to Use Fitness Apps: The Role of Subjective Knowledge and Innovativeness49 cited
    • 2021Exploring post-adoption behaviors of e-service users: Evidence from the hospitality sector /online travel services48 cited
    • 2022Consumer Behavior in the Service Industry: An Integrative Literature Review and Research Agenda42 cited
    • 2025Exploring consumer intentions to continue: Integrating task technology fit and social technology fit in generative AI based shopping platforms31 cited
    • 2020The efficacy of customer’s voluntary use of self-service technology (SST): a dual-study approach31 cited
    • 2021Determinants of Millennial behaviour towards current and future use of video streaming services26 cited
    • 2017Digital booking services: comparing online with phone reservation services26 cited
    • 2023The future of TV-shopping: predicting user purchase intention through an extended technology acceptance model23 cited
    • 2023Task-Technology Fit and ICT Use in Remote Work Practice During the COVID-19 Pandemic16 cited
    • 2023Predicting m-Commerce Continuance Intention and Price Sensitivity in Indonesia by Integrating of Expectation-Confirmation and Post-acceptance Model14 cited
    • 2016Retail Marketing: A Novel Research Agenda14 cited
    • 2021A model of influencing factors of online social networks for informal learning in research institutes11 cited
    • 2020My Privacy and Control Matter: Understanding Motivations for Using Untact Services9 cited