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Critical Success Factors of E-Government: A Proposed Model for E-Government Implementation

Torki A. Altameem · Mohamed Zairi · Sarmad Alshawi

120 citations0/0 files storedInternational Conference on Innovations in Information Technology

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E-Government and Public Services Public Policy and Administration Research Public Administration in Developing Nations

Abstract

This paper draws on the extant literature on e-government policy formulation, implementation and execution. The purpose of the synthesis of this literature is to advance our understanding of the factors leading to success and failure and to elaborate on the underlying enabling and inhibiting conditions. This exercise is significant with respect to research and practice to avoid the pitfalls of imposing universal approaches to research and policy practices. Rather, it draws a distinction between generic (general) and specific (context-contingent) factors. With this fundamental understanding, we can suggest the kind of factors that have strategic importance and which are irrelevant in terms of e-government policy formulations. The paper, further, provides a model for successful e-government implementation

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References

2019Diffusion of Innovations 1 1982Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings 1990Information Technology Implementation Research: A Technological Diffusion Approach 1975Organization Development: Behavioral Science Interventions for Organization Improvement.1996Managing government, governing management 2010Diffusion of Innovations 2002Reinventing Government in the Information Age 2005e-Government as a Carrier of Context

Cited by

2012Exploring user participation approaches in public e-service development 2014Success factors in designing eParticipation initiatives 2011Exploring the complexities of e‐government implementation and diffusion in a developing country 2015How e-Government managers prioritise rival value positions: The efficiency imperative 2016Transformational and Transactional Factors for the Successful Implementation of Enterprise Architecture in Public Sector 2014Factors that influence the adoption of e-learning : an empirical study in Kuwait

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