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An approach to assessing sustainable product-service systems
12 references·16 citing·44 second hop
An approach to assessing sustainable product-service systems (2014)An approach to assessing sustainable prod…Sustainability Reporting Guidelines: Which to Choose? (2014)Sustainability Reporting Guid…Product-service systems: a literature review on integrated products and services (2013)Product-service systems: a li…Critical factors for implementing and diffusing sustainable product-Service systems: insights from innovation studies and companies' experiences (2012)Critical factors for implemen…Collaborative services. Social innovation and design for sustainability (2008)Collaborative services. Socia…The transfer and application of Product Service Systems: from academia to UK manufacturing firms (2006)The transfer and application …Product-services as a research field: past, present and future. Reflections from a decade of research (2006)Product-services as a researc…Product service systems in the automobile industry: contribution to system innovation? (2006)Product service systems in th…Assessing the quality of sustainability reporting: an alternative methodological approach (2005)Assessing the quality of sust…A strategic design approach to develop sustainable product service systems: examples taken from the ‘environmentally friendly innovation’ Italian prize (2003)A strategic design approach t…Clarifying the concept of product–service system (2002)Clarifying the concept of pro…Measuring Service Quality: A Reexamination and Extension (1992)Measuring Service Quality: A …SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Can innovation affect the relationship between Environmental, Social, and Governance issues and financial performance? Empirical evidence from the STOXX200 index (2023)Can innovation affect the rel…Evaluating the interactions of multi-dimensional value for sustainable product-service system with grey DEMATEL-ANP approach (2021)Evaluating the interactions o…The diminishing marginal effect of R&D input and carbon emission mitigation (2020)The diminishing marginal effe…Towards the ex-ante sustainability screening of circular economy initiatives in manufacturing companies: Consolidation of leading sustainability-related performance indicators (2019)Towards the ex-ante sustainab…Reprint of: Service innovation in sustainable product service systems: Improving performance under linguistic preferences (2019)Reprint of: Service innovatio…Multi-Criteria Decision Making for Sustainability and Value Assessment in Early PSS Design (2019)Multi-Criteria Decision Makin…Service innovation in sustainable product service systems: Improving performance under linguistic preferences (2018)Service innovation in sustain…Environmental and social responsibility of companies cross EU countries – Panel data analysis (2018)Environmental and social resp…Customer experience creation for after-use products: A product–service systems-based review (2018)Customer experience creation …Industry-wide corporate fraud: The truth behind the Volkswagen scandal (2017)Industry-wide corporate fraud…Hybrid simulation modelling as a supporting tool for sustainable product service systems: a critical analysis (2017)Hybrid simulation modelling a…Collaborative apparel consumption in the digital sharing economy: An agenda for academic inquiry (2017)Collaborative apparel consump…Sustainability Factors for PSS Business Models (2016)Sustainability Factors for PS…Product-service systems in Southeast Asia: Business practices and factors influencing environmental sustainability (2016)Product-service systems in So…PSS solution evaluation considering sustainability under hybrid uncertain environments (2015)PSS solution evaluation consi…A Fuzzy SERVQUAL Based Method for Evaluated of Service Quality in the Hotel Industry (2015)A Fuzzy SERVQUAL Based Method…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)International Covenant on Economic, Social and Cultural Rights (1966) (2005)An analysis of indicators disclosed in corporate sustainability reports (2011)Towards supply chain sustainability: economic, environmental and social design and planning (2014)Board gender diversity and sustainability reporting quality (2016)The sustainable business model pattern taxonomy—45 patterns to support sustainability-oriented business model innovation (2018)The Service Economy (1968)Product–Service Systems (PSS) business models and tactics – a systematic literature review (2014)Towards a more Circular Economy: Proposing a framework linking sustainable public procurement and sustainable business models (2016)Circular business models: A review (2020)Business and Society (1963)Business and Society: Ethics and Stakeholder Management (1981)Beyond the business case for corporate sustainability (2002)The rise of the Global Reporting Initiative: a case of institutional entrepreneurship (2009)Is integrated reporting determined by a country's legal system? An exploratory study (2012)The quality of sustainability reports and impression management (2017)Competitive Advantage: Creating and Sustaining Superior Performance (1985)Go Downstream: The New Profit Imperative in Manufacturing (1999)Towards circular economy implementation: a comprehensive review in context of manufacturing industry (2015)Designing the Business Models for Circular Economy—Towards the Conceptual Framework (2016)Towards a new taxonomy of circular economy business models (2017)An evolutionary theory of economic change (1982)An Evolutionary Theory of Economic Change. (1983)Managing Innovation: Integrating Technological, Market and Organizational Change (1997)Service-oriented manufacturing: a new product pattern and manufacturing paradigm (2009)The PSO triangle: designing product, service and organisation to create value (2009)Servitization and operations management: a service dominant-logic approach (2014)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Servitization of business: Adding value by adding services (1988)Managing the transition from products to services (2003)State-of-the-art in product-service systems (2007)Barriers to the Circular Economy – Integration of Perspectives and Domains (2017)Case Study Research: Design and Methods (1984)Case Study Research: Design and Methods (1991)Case Study Research (2004)Sustainable product-service systems for clothing: exploring consumer perceptions of consumption alternatives in Finland (2014)Eco-innovation determinants in manufacturing SMEs: Systematic review and research directions (2016)A multi-level perspective on innovation ecosystems for path-breaking innovation (2017)Challenges in transforming manufacturing organisations into product‐service providers (2010)
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References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1992Measuring Service Quality: A Reexamination and Extension10,646 cited
  • 2002Clarifying the concept of product–service system2,168 cited
  • 2006Product-services as a research field: past, present and future. Reflections from a decade of research980 cited
  • 2003A strategic design approach to develop sustainable product service systems: examples taken from the ‘environmentally friendly innovation’ Italian prize764 cited
  • 2013Product-service systems: a literature review on integrated products and services611 cited
  • 2014Sustainability Reporting Guidelines: Which to Choose?554 cited
  • 2005Assessing the quality of sustainability reporting: an alternative methodological approach478 cited
  • 2012Critical factors for implementing and diffusing sustainable product-Service systems: insights from innovation studies and companies' experiences268 cited
  • 2006The transfer and application of Product Service Systems: from academia to UK manufacturing firms261 cited
  • 2006Product service systems in the automobile industry: contribution to system innovation?253 cited
  • 2008Collaborative services. Social innovation and design for sustainability209 cited

Cited by

  • 2019Towards the ex-ante sustainability screening of circular economy initiatives in manufacturing companies: Consolidation of leading sustainability-related performance indicators

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237 cited
  • 2017Collaborative apparel consumption in the digital sharing economy: An agenda for academic inquiry127 cited
  • 2015A Fuzzy SERVQUAL Based Method for Evaluated of Service Quality in the Hotel Industry117 cited
  • 2019Multi-Criteria Decision Making for Sustainability and Value Assessment in Early PSS Design96 cited
  • 2018Customer experience creation for after-use products: A product–service systems-based review90 cited
  • 2020The diminishing marginal effect of R&D input and carbon emission mitigation84 cited
  • 2018Environmental and social responsibility of companies cross EU countries – Panel data analysis82 cited
  • 2016Product-service systems in Southeast Asia: Business practices and factors influencing environmental sustainability78 cited
  • 2016Sustainability Factors for PSS Business Models76 cited
  • 2017Hybrid simulation modelling as a supporting tool for sustainable product service systems: a critical analysis72 cited
  • 2023Can innovation affect the relationship between Environmental, Social, and Governance issues and financial performance? Empirical evidence from the STOXX200 index72 cited
  • 2019Reprint of: Service innovation in sustainable product service systems: Improving performance under linguistic preferences71 cited
  • 2015PSS solution evaluation considering sustainability under hybrid uncertain environments65 cited
  • 2018Service innovation in sustainable product service systems: Improving performance under linguistic preferences64 cited
  • 2021Evaluating the interactions of multi-dimensional value for sustainable product-service system with grey DEMATEL-ANP approach62 cited
  • 2017Industry-wide corporate fraud: The truth behind the Volkswagen scandal61 cited