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CONSUMERS’ PERCEIVED RISK AND ITS EFFECT ON ADOPTION OF ONLINE BANKING SERVICES
16 references·6 citing·44 second hop
CONSUMERS’ PERCEIVED RISK AND ITS EFFECT ON ADOPTION OF ONLINE BANKING SERVICES (2014)CONSUMERS’ PERCEIVED RISK AND ITS EFFECT …Technology readiness in a B2B online retail context: An examination of antecedents and outcomes (2013)Technology readiness in a B2B…Theories in online information privacy research: A critical review and an integrated framework (2012)Theories in online informatio…Information quality, trust, and risk perceptions in electronic data exchanges (2012)Information quality, trust, a…E-Service Quality Dimensions and Their Effects on E-Customer Satisfaction in Internet Banking Services (2012)E-Service Quality Dimensions …Antecedents of customer satisfaction with online banking in China: The effects of experience (2010)Antecedents of customer satis…Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit (2008)Factors influencing the adopt…Consumer perceptions of risk and uncertainty and the implications for behaviour towards innovative retail services: The case of Internet Banking (2006)Consumer perceptions of risk …The effect of heterogeneous risk on the early adoption of Internet banking technologies (2005)The effect of heterogeneous r…The adoption of electronic banking technologies by US consumers (2004)The adoption of electronic ba…A proposed model of e-trust for electronic banking (2003)A proposed model of e-trust f…Provision of electronic banking in the UK and the Republic of Ireland (1999)Provision of electronic banki…Consumer perceived risk: conceptualisations and models (1999)Consumer perceived risk: conc…An examination of perceived risk, information search and behavioral intentions in search, experience and credence services (1999)An examination of perceived r…The Moderating Effects of Message Framing and Source Credibility on the Price-Perceived Risk Relationship (1994)The Moderating Effects of Mes…A Model of Perceived Risk and Intended Risk-Handling Activity (1994)A Model of Perceived Risk and…Consumer Behavior as Risk Taking (1960)Consumer Behavior as Risk Tak…Cyberfraud, usage intention, and cybersecurity awareness among e-banking users in India: an integrated model approach (2024)Cyberfraud, usage intention, …The Differences in Risk Perception between Millennials and Baby Boomers in Online Transactions (2019)The Differences in Risk Perce…PENGARUH GAYA HIDUP, PERCEIVED BENEFIT, DAN PERCEIVED RISK TERHADAP NIAT MENGGUNAKAN KARTU KREDIT DI INDONESIA (2019)PENGARUH GAYA HIDUP, PERCEIVE…Multi-dimensional Analysis of Perceived Risk on Credit Card Adoption (2018)Multi-dimensional Analysis of…Playing seriously – How gamification and social cues influence bank customers to use gamified e-business applications (2016)Playing seriously – How gamif…An Exploratory Investigation of Consumers’ Perceptions of the Risks of Online Shopping in Jordan (2015)An Exploratory Investigation …Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Consumers’ attitudes towards online and mobile banking in China (2005)Participation Rates in Epidemiologic Studies (2007)Investigating the impact of social media advertising features on customer purchase intention (2018)Diffusion of Innovations 1 (2019)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)A stage to engage: Social media use and corporate reputation (2014)Service encounters, experiences and the customer journey: Defining the field and a call to expand our lens (2017)Customer service chatbots: Anthropomorphism and adoption (2020)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)The Commitment-Trust Theory of Relationship Marketing (1994)Consumer patronage and risk perceptions in Internet shopping (2003)Enhance green purchase intentions (2012)Greenwash and Green Trust: The Mediation Effects of Green Consumer Confusion and Green Perceived Risk (2012)Organizational Strategy, Structure, and Process (1978)Electronic markets and electronic hierarchies (1987)Being Digital (1995)Adoption of Internet banking by Australian consumers: an empirical investigation (1999)A model of trust in online relationship banking (2003)Measuring the Involvement Construct (1985)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)An investigation into the acceptance of online banking in Saudi Arabia (2008)Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services (2016)Economic Action and Social Structure: The Problem of Embeddedness (1985)Consumer trust, perceived security and privacy policy (2006)Initial trust and online buyer behaviour (2007)Effects of Price, Brand, and Store Information on Buyers' Product Evaluations (1991)All Frames Are Not Created Equal: A Typology and Critical Analysis of Framing Effects (1998)Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Predicting e-services adoption: a perceived risk facets perspective (2003)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The theory of planned behavior (1991)Why people use social networking sites: An empirical study integrating network externalities and motivation theory (2011)Understanding the Internet banking adoption: A unified theory of acceptance and use of technology and perceived risk application (2013)Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust (2017)Judgment under Uncertainty: Heuristics and Biases (1975)Judgment Under Uncertainty: Heuristics and Biases. (1984)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective1 (2007)
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References

  • 2008Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit2,085 cited
  • 1994A Model of Perceived Risk and Intended Risk-Handling Activity2,037 cited
  • 1960Consumer Behavior as Risk Taking1,879 cited
  • 1999Consumer perceived risk: conceptualisations and models1,604 cited
  • 1994The Moderating Effects of Message Framing and Source Credibility on the Price-Perceived Risk Relationship797 cited
  • 2003A proposed model of e-trust for electronic banking600 cited
  • 1999Provision of electronic banking in the UK and the Republic of Ireland557 cited
  • 2004The adoption of electronic banking technologies by US consumers536 cited
  • 1999An examination of perceived risk, information search and behavioral intentions in search, experience and credence services518 cited
  • 2006Consumer perceptions of risk and uncertainty and the implications for behaviour towards innovative retail services: The case of Internet Banking417 cited
  • 2012Theories in online information privacy research: A critical review and an integrated framework365 cited
  • 2010Antecedents of customer satisfaction with online banking in China: The effects of experience227 cited
  • 2012E-Service Quality Dimensions and Their Effects on E-Customer Satisfaction in Internet Banking Services166 cited
  • 2012

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Information quality, trust, and risk perceptions in electronic data exchanges
156 cited
  • 2013Technology readiness in a B2B online retail context: An examination of antecedents and outcomes118 cited
  • 2005The effect of heterogeneous risk on the early adoption of Internet banking technologies105 cited
  • Cited by

    • 2016Playing seriously – How gamification and social cues influence bank customers to use gamified e-business applications192 cited
    • 2024Cyberfraud, usage intention, and cybersecurity awareness among e-banking users in India: an integrated model approach19 cited
    • 2015An Exploratory Investigation of Consumers’ Perceptions of the Risks of Online Shopping in Jordan14 cited
    • 2018Multi-dimensional Analysis of Perceived Risk on Credit Card Adoption11 cited
    • 2019The Differences in Risk Perception between Millennials and Baby Boomers in Online Transactions9 cited
    • 2019PENGARUH GAYA HIDUP, PERCEIVED BENEFIT, DAN PERCEIVED RISK TERHADAP NIAT MENGGUNAKAN KARTU KREDIT DI INDONESIA4 cited