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The management of innovation in the financial services sector: A case study
4 references·12 citing·50 second hop
The management of innovation in the financial services sector: A case study (1989)The management of innovation in the finan…The Sources of Innovation (2007)The Sources of InnovationThe new product process: A decision guide for management (1988)The new product process: A de…Innovation and re‐innovation: A role for the user (1986)Innovation and re‐innovation:…The Politics of Organisational Decision-making. (1975)The Politics of Organisationa…Theoretical lenses and domain definitions in innovation research (2009)Theoretical lenses and domain…Higher education institutions and innovation in the knowledge society (2008)Higher education institutions…Service elimination decision‐making (2004)Service elimination decision‐…Organizing successful new service development: a literature review (2003)Organizing successful new ser…Service elimination decision making: preliminary empirical evidence from the UK financial services sector (2001)Service elimination decision …The Swings and Roundabouts of Innovating for Quality in UK Financial Services (2000)The Swings and Roundabouts of…Communication flows during financial service innovation (2000)Communication flows during fi…Innovation in the Service Economy (1996)Innovation in the Service Eco…Expertise and Innovation (1995)Expertise and InnovationDirect marketing in the financial services industry (1994)Direct marketing in the finan…Head Office Involvement in Financial Product Development (1993)Head Office Involvement in Fi…Aspects of Innovation in a Turbulent Market Environment: Empirical Evidence from UK Building Societies (1991)Aspects of Innovation in a Tu…Markets and Hierarchies: Analysis and Antitrust Implications. (1976)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Discipline and Punish: The Birth of the Prison (1978)Expanding Capabilities in a Mature Manufacturing Firm: Absorptive Capacity and the TCS (2001)The Wrong Trousers? Beyond the Design Fallacy: Social Learning and the User (2005)Global Software and its Provenance (2007)The Nature of the Firm (1937)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Exploration and Exploitation in Organizational Learning (1991)The Impact of Innovation on Employment in Services: Evidence from Italy (2002)Innovation and Knowledge-Intensive Service Activities (2006)Sources of knowledge, investments and appropriability as determinants of innovation: An empirical study in service firms (2011)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)How does innovativeness yield superior firm performance? The role of marketing effectiveness (2012)Innovation within the Australian outdoor hospitality parks industry (2012)The function-specific microfoundations of dynamic capabilities in cross-border mergers and acquisitions (2019)The Research Act: A Theoretical Introduction to Sociological Methods (1979)Out of the Crisis (1982)Reengineering the corporation: A manifesto for business revolution (1993)A TQM dynamics perspective on baldrige and business excellence model comparisons (2005)The Dimensions of Industrial New Product Success and Failure (1979)An Investigation into the New Product Process: Steps, Deficiencies, and Impact (1986)New Products: What Separates Winners from Losers? (1987)New Products: What Distinguishes the Winners? (1990)Innovation Strategies Under Uncertainty: A Contingency Approach for New Product Development (1998)The value of a ‘failed’ R&D project: an emerging evaluation framework for building innovative capabilities1 (2009)The dominant role of users in the scientific instrument innovation process (1976)The characteristics of successful innovators and technically progressive firms (with some comments on innovation research) (1977)Reindustrialization and Technology (1985)Learning to Change: An Information Perspective on Learning in the Organization (1995)Impediments to customer integration into the innovation process: A case study in the telecommunications industry (2013)Economic Innovation Caused by Digital Transformation and Impact on Social Systems (2022)A Paradigm for Developing Better Measures of Marketing Constructs (1979)The Social Psychology of Organizations. (1979)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Service blueprinting effectiveness: drivers of success (2012)The development of innovation capability in services: research propositions and management implications (2015)Perceived service innovation in non-profit sports clubs: the antecedents and consequence (2020)Principles of Marketing (1972)In search of excellence: Lessons from America's best- run companies (1983)In Search of Excellence: Lessons from America's Best-Run Companies. (1983)Product elimination (2004)Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation (1991)The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage (1998)Open for innovation: the role of openness in explaining innovation performance among U.K. manufacturing firms (2005)Power and the Diffusion of Organizational Change within Multinational Enterprises (1995)Thinking and acting strategically: New challenges for interrogating strategy (2004)Dominant Corporate Agents and the Power Elite in France and Britain (2010)
this work references cited by second hop

References

  • 2007The Sources of Innovation5,098 cited
  • 1975The Politics of Organisational Decision-making.219 cited
  • 1988The new product process: A decision guide for management199 cited
  • 1986Innovation and re‐innovation: A role for the user88 cited

Cited by

  • 2000Communication flows during financial service innovation79 cited
  • 2009Theoretical lenses and domain definitions in innovation research71 cited
  • 1995Expertise and Innovation64 cited
  • 1996Innovation in the Service Economy49 cited
  • 1991Aspects of Innovation in a Turbulent Market Environment: Empirical Evidence from UK Building Societies25 cited
  • 2000The Swings and Roundabouts of Innovating for Quality in UK Financial Services19 cited
  • 2008Higher education institutions and innovation in the knowledge society16 cited
  • 1994Direct marketing in the financial services industry15 cited
  • 2003Organizing successful new service development: a literature review14 cited
  • 2001Service elimination decision making: preliminary empirical evidence from the UK financial services sector13 cited
  • 2004Service elimination decision‐making13 cited

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  • 1993Head Office Involvement in Financial Product Development10 cited