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GovQual: A quality driven methodology for E-Government project planning
16 references·0 citing·36 second hop
GovQual: A quality driven methodology for E-Government project planning (2008)GovQual: A quality driven methodology for…Development as Freedom (2009)Development as FreedomServices Marketing: Integrating Customer Focus Across the Firm (2004)Services Marketing: Integrati…The Identity Crisis Within the IS Discipline: Defining and Communicating the Discipline’s Core Properties1 (2003)The Identity Crisis Within th…The Internet Galaxy: Reflections on the Internet, Business, and Society (2002)The Internet Galaxy: Reflecti…Digital divide: civic engagement, information poverty, and the Internet worldwide (2002)Digital divide: civic engagem…Developing fully functional E-government: A four stage model (2001)Developing fully functional E…Development as freedom (2000)Development as freedom‘Accountability’: An Ever‐Expanding Concept? (2000)‘Accountability’: An Ever‐Exp…A critical perspective on action research as a method for information systems research (1996)A critical perspective on act…Inequality Re-examined. (1995)Inequality Re-examined.Inequality reexamined (1993)Inequality reexaminedAbsorptive Capacity: A New Perspective on Learning and Innovation (1990)Absorptive Capacity: A New Pe…The Social Construction of Technological Systems (1989)The Social Construction of Te…A framework for information systems architecture (1987)A framework for information s…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…The Principles of Sociotechnical Design (1976)The Principles of Sociotechni…Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)The Social Psychology of Organizations. (1979)An Evolutionary Theory of Economic Change. (1983)Toward a knowledge‐based theory of the firm (1996)Capitalism, Socialism and Democracy (1997)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)Dynamics of National and Global Competition in Higher Education (2006)Gradations in digital inclusion: children, young people and the digital divide (2007)Determinants of Internet skills, uses and outcomes. A systematic review of the second- and third-level digital divide (2017)On Happiness and Human Potentials: A Review of Research on Hedonic and Eudaimonic Well-Being (2001)Social determinants of health inequalities (2005)Closing the gap in a generation: health equity through action on the social determinants of health (2008)Democratic Deficit: Critical Citizens Revisited (2011)The digital divide has grown old: Determinants of a digital divide among seniors (2014)Political communication in a high-choice media environment: a challenge for democracy? (2017)Technological frames (1994)Steps Toward an Ecology of Infrastructure: Design and Access for Large Information Spaces (1996)Research Commentary —Digital Infrastructures: The Missing IS Research Agenda (2010)The Evolution of E‐Government among Municipalities: Rhetoric or Reality? (2002)E-government research: Reviewing the literature, limitations, and ways forward (2007)A systematic review of open government data initiatives (2015)Information Systems Management Issues for the 1990s (1991)Extending and formalizing the framework for information systems architecture (1992)Strategic alignment: Leveraging information technology for transforming organizations (1999)Dimensions of Human Development (2002)Conceptualizing Chronic Poverty (2003)The Moral Significance of Class (2005)Social Foundations of Postindustrial Economies (1999)Inclusion and Democracy (2002)Capability and Well-Being (2007)
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References

  • 1990Absorptive Capacity: A New Perspective on Learning and Innovation35,597 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 2009Development as Freedom15,837 cited
  • 2000Development as freedom4,188 cited
  • 1989The Social Construction of Technological Systems3,368 cited
  • 1987A framework for information systems architecture3,260 cited
  • 2002Digital divide: civic engagement, information poverty, and the Internet worldwide2,937 cited
  • 1993Inequality reexamined2,651 cited
  • 2001Developing fully functional E-government: A four stage model2,651 cited
  • 2002The Internet Galaxy: Reflections on the Internet, Business, and Society1,888 cited
  • 2004Services Marketing: Integrating Customer Focus Across the Firm1,781 cited
  • 2000‘Accountability’: An Ever‐Expanding Concept?1,608 cited
  • 2003The Identity Crisis Within the IS Discipline: Defining and Communicating the Discipline’s Core Properties11,507 cited
  • 1995Inequality Re-examined.1,423 cited
  • 1996A critical perspective on action research as a method for information systems research1,083 cited

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1976
The Principles of Sociotechnical Design
1,059 cited

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