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The Effect of the Internet on Performance and Quality: Evidence from the Airline Industry
16 references·0 citing·54 second hop
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References

  • 2011What Determines Productivity?2,906 cited
  • 1998Measuring Market Power in the Ready-to-Eat Cereal Industry2,069 cited
  • 2012Americans Do IT Better: US Multinationals and the Productivity Miracle1,026 cited
  • 2002Does the Internet Make Markets More Competitive? Evidence from the Life Insurance Industry839 cited
  • 2009Search, Obfuscation, and Price Elasticities on the Internet577 cited
  • 2008How do Incumbents Respond to the Threat of Entry? Evidence from the Major Airlines *478 cited
  • 2010What Determines Productivity?446 cited
  • 2009Does Competition Reduce Price Dispersion? New Evidence from the Airline Industry385 cited
  • 2011Competition and Product Quality in the Supermarket Industry363 cited
  • 1992The Evolution of U.S. Airline Competition323 cited
  • 2003Competition and Service Quality in the U.S. Airline Industry291 cited
  • 2004Search, Obfuscation, and Price Elasticities on the Internet256 cited
  • 2010Tracing the Woes: An Empirical Analysis of the Airline Industry246 cited
  • 2000Does the Internet Make Markets More Competitive? Evidence from the Life Insurance Industry229 cited
  • 2009E‐Commerce and the Market Structure of Retail Industries

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202 cited
  • 2010Does vertical integration affect firm performance? Evidence from the airline industry195 cited
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