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One of the major goals of the international community's intervention into the Balkans is the rebuilding of “viable multiethnic societies”. Such societies require support from a population that builds inclusive social capital. I applied social network theory to interethnic relations to help identify the conditions under which minorities could embark on this arduous task in divided, war-torn societies, like Bosnia-Herzegovina. Analysis of data from interviews and participant observation indicate that institutions support positive interethnic relationships when they help people to address practical concerns; allow for individual norms and repeated, mutually dependent interethnic interaction; are rooted in local culture; and are difficult for people to avoid. Nominally mixed urban workplaces and certain types of civic organizations, not advocacy groups or neighbourhoods, meet these criteria. These findings urge scholars working on the role of civil society in rebuilding divided post-conflict societies to look more closely at venues beyond voluntary organizations.
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