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The Balanced Scorecard in Healthcare Organizations: A Performance Measurement and Strategic Planning Methodology
6 references·16 citing·36 second hop
The Balanced Scorecard in Healthcare Organizations: A Performance Measurement and Strategic Planning Methodology (2001)The Balanced Scorecard in Healthcare Orga…The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment (2000)The Strategy-Focused Organiza…The Balanced Scorecard: A Potent Tool for Energizing and Focusing Healthcare Organization Management (1998)The Balanced Scorecard: A Pot…Using the balanced scorecard as a strategic management system (1996)Using the balanced scorecard …Linking the Balanced Scorecard to Strategy (1996)Linking the Balanced Scorecar…The balanced scorecard : measures that drive performance (1992)The balanced scorecard : meas…The fifth discipline, the art and practice of the learning organization (1991)The fifth discipline, the art…Social capital and organizational performance: The mediating role of innovation activities and intellectual capital (2022)Social capital and organizati…Scoping review of balanced scorecards for use in healthcare settings: development and implementation (2021)Scoping review of balanced sc…Evaluating the effect of key performance indicators of vaccine supply chain on sustainable development of mission indradhanush: A structural equation modeling approach (2020)Evaluating the effect of key …Collaborative open strategic planning: a method and case study (2017)Collaborative open strategic …Balanced performance measurement in research hospitals: the participative case study of a haematology department (2017)Balanced performance measurem…Intellectual capital and performance measurement in healthcare organizations (2016)Intellectual capital and perf…Applications of the balanced scorecard for strategic management and performance measurement in the health sector (2014)Applications of the balanced …A stage-based diffusion of IT innovation and the BSC performance impact: A moderator of technology–organization–environment (2014)A stage-based diffusion of IT…Integrating hierarchical balanced scorecard with fuzzy linguistic for evaluating operating room performance in hospitals (2012)Integrating hierarchical bala…Examining Knowledge Management Enabled Performance for Hospital Professionals: A Dynamic Capability View and the Mediating Role of Process Capability (2012)Examining Knowledge Managemen…Strategic performance in hospitals (2009)Strategic performance in hosp…MEASUREMENT AND HEALTH CARE MANAGEMENT (2009)MEASUREMENT AND HEALTH CARE M…Implementing a Balanced Scorecard as a Strategic Management Tool in a Long-Term Care Organization (2008)Implementing a Balanced Score…Lives in the balance: an analysis of the balanced scorecard (BSC) in healthcare organizations (2007)Lives in the balance: an anal…IMPROVING HOSPITAL PERFORMANCE AND PRODUCTIVITY WITH THE BALANCED SCORECARD (2006)IMPROVING HOSPITAL PERFORMANC…Accounting and Control in Health Care: Behavioural, Organisational, Sociological and Critical Perspectives (2006)Accounting and Control in Hea…Dynamic capabilities and strategic management (1997)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Firm resources and sustained competitive advantage (2004)Intellectual capital in the healthcare sector: a systematic review and critique of the literature (2015)Open innovation based knowledge management implementation: a mediating role of knowledge management design (2018)Knowledge-based dynamic capabilities: a scientometric analysis of marriage between knowledge management and dynamic capabilities (2022)The balanced scorecard--measures that drive performance. (1992)The balanced scorecard: Translating strategy into action (1997)Balanced scorecard implementation in German non‐profit organisations (2010)Measuring university performance using a knowledge‐based balanced scorecard (2011)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)The theory of planned behavior (1991)The critical success factors of using social media for supply chain social sustainability in the freight logistics industry (2019)The role of technology in supply chain decarbonisation: towards an integrated conceptual framework (2023)Technology adoption in socially sustainable supply chain management: Towards an integrated conceptual framework (2024)Contemporary Strategy Analysis (1998)TOWARD A THEORY OF PARADOX: A DYNAMIC EQUILIBRIUM MODEL OF ORGANIZING. (2011)The Impact of Corporate Sustainability on Organizational Processes and Performance (2014)Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I (2001)Management control systems as a package—Opportunities, challenges and research directions (2008)The design and use of performance management systems: An extended framework for analysis (2009)Exploring decisive factors in green supply chain practices under uncertainty (2014)Risk management in medical product development process using traditional FMEA and fuzzy linguistic approach: a case study (2015)Sustainable development in technological and vocational higher education: balanced scorecard measures with uncertainty (2016)The balance on the balanced scorecard a critical analysis of some of its assumptions (2000)Measuring organizational performance: beyond the triple bottom line (2006)How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction (2014)The myopia of learning (1993)Psychological Safety and Learning Behavior in Work Teams (1999)Role congruity theory of prejudice toward female leaders. (2002)Performance measurement system design (1995)THE IMPACT OF HUMAN RESOURCE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE: PROGRESS AND PROSPECTS. (1996)Clarifying Business Models: Origins, Present, and Future of the Concept (2005)Interdependencies in Organization Design: A Test in Hospitals (2001)Balancing Multiple Competing Objectives with a Balanced Scorecard (2009)Using the balanced scorecard to manage performance in public sector organizations (2012)
this work references cited by second hop

References

  • 1991The fifth discipline, the art and practice of the learning organization20,050 cited
  • 1992The balanced scorecard : measures that drive performance12,082 cited
  • 1996Using the balanced scorecard as a strategic management system5,014 cited
  • 2000The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment2,603 cited
  • 1996Linking the Balanced Scorecard to Strategy1,815 cited
  • 1998The Balanced Scorecard: A Potent Tool for Energizing and Focusing Healthcare Organization Management165 cited

Cited by

  • 2007Lives in the balance: an analysis of the balanced scorecard (BSC) in healthcare organizations131 cited
  • 2012Examining Knowledge Management Enabled Performance for Hospital Professionals: A Dynamic Capability View and the Mediating Role of Process Capability96 cited
  • 2012Integrating hierarchical balanced scorecard with fuzzy linguistic for evaluating operating room performance in hospitals92 cited
  • 2014A stage-based diffusion of IT innovation and the BSC performance impact: A moderator of technology–organization–environment89 cited
  • 2020Evaluating the effect of key performance indicators of vaccine supply chain on sustainable development of mission indradhanush: A structural equation modeling approach85 cited
  • 2006Accounting and Control in Health Care: Behavioural, Organisational, Sociological and Critical Perspectives80 cited
  • 2016Intellectual capital and performance measurement in healthcare organizations

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77 cited
  • 2009MEASUREMENT AND HEALTH CARE MANAGEMENT74 cited
  • 2021Scoping review of balanced scorecards for use in healthcare settings: development and implementation59 cited
  • 2022Social capital and organizational performance: The mediating role of innovation activities and intellectual capital53 cited
  • 2017Balanced performance measurement in research hospitals: the participative case study of a haematology department45 cited
  • 2009Strategic performance in hospitals44 cited
  • 2014Applications of the balanced scorecard for strategic management and performance measurement in the health sector42 cited
  • 2017Collaborative open strategic planning: a method and case study42 cited
  • 2006IMPROVING HOSPITAL PERFORMANCE AND PRODUCTIVITY WITH THE BALANCED SCORECARD41 cited
  • 2008Implementing a Balanced Scorecard as a Strategic Management Tool in a Long-Term Care Organization39 cited