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UK student banking revisited: Influences and the decision-making process
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UK student banking revisited: Influences and the decision-making process (2005)UK student banking revisited: Influences …Bank selection criteria employed by college students in Bahrain: an empirical analysis (2001)Bank selection criteria emplo…Consumer selection criteria for banks in Poland (1996)Consumer selection criteria f…Bank strategic positioning and some determinants of bank selection (1996)Bank strategic positioning an…Retail banking in Nordic countries: the case of Finland (1995)Retail banking in Nordic coun…Bank selection criteria — a student perspective (1995)Bank selection criteria — a s…Managing financial services marketing (1988)Managing financial services m…Services Used and Factors Considered Important in Selecting a Bank: An Investigation across Diverse Demographic Segments (1986)Services Used and Factors Con…Consumer Choice Criteria in Retail Bank Selection (1985)Consumer Choice Criteria in R…The theory of planned behaviour and student banking in Australia (2019)The theory of planned behavio…Measuring the quality of banking services targeting student population (2015)Measuring the quality of bank…Understanding Islamic Bank Selection of Customers: A Field Research from Turkish Participation Banks (2014)Understanding Islamic Bank Se…What Do Young Intellectuals Look For in a Bank? An Empirical Analysis of Attribute Importance in Retail Bank Selection (2011)What Do Young Intellectuals L…Banking on the youth: the case for finer segmentation of the youth market (2010)Banking on the youth: the cas…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)E-S-QUAL (2004)Marketing Research (1970)Bank Selection Criteria of Multiple Bank Users in Hong Kong (1991)European Journal of Marketing (1992)Singapore’s undergraduates: how they choose which bank to patronise (2001)Retail bank selection in developed and developing countries: A cross‐national study of students' bank‐selection criteria (2009)Bank Selection Decisions and Market Segmentation (1976)A study of bank selection decisions in Singapore using the Analytical Hierarchy Process (2000)A field study of customers’ switching behavior for bank services (2006)The role of bank image for customers versus non‐customers (2009)A framework for marketing image management. (1991)Marketing Management and Strategy (1994)Selection criteria for Islamic home financing: a case study of Pakistan (2011)Calibrated fuzzy AHP for current bank account selection (2012)Bank Patronage Factors of Muslim and Non‐Muslim Customers (1994)Banking behavior of Islamic bank customers: perspectives and implications (1998)Dimensions of price satisfaction: a study in the retail banking industry (2006)Impact of Customer Satisfaction on Customer Loyalty and Intentions to Switch: Evidence from Banking Sector of Pakistan (2011)The intention to use Islamic banking: an exploratory study to measure Islamic financial literacy (2019)A Synthesised Service Quality Model with Managerial Implications (1990)The profitable art of service recovery. (1990)An analysis of students' knowledge and choice criteria in retail bank selection in sub‐Saharan Africa (2011)A model of customer-centric banking practices for corporate clients in Bangladesh (2016)Bank and Product Selection: Hong Kong (1992)American consumers' attitudes towards commercial banks (2005)Principles of Marketing (1972)Classifying Services to Gain Strategic Marketing Insights (1983)Marketing management: analysis. planning. implementation and control (2000)Quality and customer relationship management (CRM) as competitive strategy in the Swedish banking industry (2005)The royalty of loyalty: CRM, quality and retention (2006)Measuring customer experience in banks: scale development and validation (2014)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)Millennial Generation’s Islamic Banking Behavioral Intention: The Moderating Role of Profit-Loss Sharing, Perceived Financial Risk, Knowledge of Riba, and Marketing Relationship (2022)Intension to Use Mobile Banking: An Integration of Theory of Planned Behaviour (TPB) and Technology Acceptance Model (TAM) (2024)User stickiness to facial recognition payment technology: insights from Sako’s trust typology, privacy concerns, and a cross-cultural context (2024)Competition Between Banks and Building Societies in the Retailing of Financial Services (1992)Organisational Structures and the Boundaries of the Firm: Acquisition and Divestment in Financial Services (1992)
this work references cited by second hop

References

  • 2001Bank selection criteria employed by college students in Bahrain: an empirical analysis338 cited
  • 1996Bank strategic positioning and some determinants of bank selection188 cited
  • 1986Services Used and Factors Considered Important in Selecting a Bank: An Investigation across Diverse Demographic Segments158 cited
  • 1996Consumer selection criteria for banks in Poland119 cited
  • 1995Retail banking in Nordic countries: the case of Finland104 cited
  • 1985Consumer Choice Criteria in Retail Bank Selection90 cited
  • 1995Bank selection criteria — a student perspective85 cited
  • 1988Managing financial services marketing26 cited

Cited by

  • 2019The theory of planned behaviour and student banking in Australia43 cited
  • 2015Measuring the quality of banking services targeting student population21 cited
  • 2011What Do Young Intellectuals Look For in a Bank? An Empirical Analysis of Attribute Importance in Retail Bank Selection20 cited
  • 2010Banking on the youth: the case for finer segmentation of the youth market20 cited
  • 2014Understanding Islamic Bank Selection of Customers: A Field Research from Turkish Participation Banks17 cited

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