ERP Implementation Teams, Consultants, and Information Sharing

Olga Volkoff · Steve Sawyer

19 citations0/0 files storedJournal of the Association for Information Systems

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ERP Systems Implementation and Impact Team Dynamics and Performance Information Systems Theories and Implementation

Abstract

A major part of the cost of ERP implementations is for consulting support, yet the roles consultants play in ERP implementations are largely unexplored in academic literature. In our research we examine these roles by exploring the information sharing that occurs as ERP implementation teams perform their work. Through comparative analysis of four case studies we are building a model of collaborative information creation and sharing among teams and team members, focusing on the specific roles played by ERP consultants.

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1991Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation 1991Organizational Learning: The Contributing Processes and the Literatures 1992Technology Diffusion and Organizational Learning: The Case of Business Computing 2000The Enterprise System Experience— From Adoption to Success 2002Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change 2000Organizational Learning: Debates Past, Present And Future 1997A Model of Work-Based Learning 1995Information systems and organizational learning: The social epistemology of organizational knowledge systems

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