Factors affecting the adoption of e-commerce in SMEs in Kenya

Jimmy K. N. Macharia

23 citations0/0 files storedInternational Journal of Technology Intelligence and Planning

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Technology Adoption and User Behaviour SMEs Development and Digital Marketing E-commerce and Technology Innovations

Abstract

Research has shown that Small and Medium-sized Enterprises (SMEs) are rapidly adopting the electronic commerce (e-commerce), to enable them to compete on par with their larger counterparts. Previous studies have indicated that significant benefits are achieved by those SMEs that adopt and use e-commerce in their organisations. However, such benefits have not been realised in SMEs in developing economies like Kenya owing to the slow adoption of e-commerce. Consequently, this paper establishes that there exists a positive relationship between costs of e-commerce implementation, Information Technology (IT) skills and training, with e-commerce adoption by SMEs.

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References

1976Business research methods 1999An exploratory study of small business Internet commerce issues 2003Electronic commerce development in small and medium sized enterprises 2004E‐commerce adoption support and advice for UK SMEs 2005An analysis of the factors affecting the adoption of electronic commerce by SMEs 2003Factors affecting adoption of electronic commerce technologies by SMEs: an Australian study 2005A basic model of electronic commerce adoption barriers 2002The impact of e‐commerce on supply chain relationships

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