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Designing effective cyber store user interface
11 references·16 citing·44 second hop
Designing effective cyber store user interface (2002)Designing effective cyber store user inte…Browsers or Buyers in Cyberspace? An Investigation of Factors Influencing Electronic Exchange (2006)Browsers or Buyers in Cybersp…i2i trust in e-commerce (2000)i2i trust in e-commerceDesigning trust into online experiences (2000)Designing trust into online e…Building consumer trust online (1999)Building consumer trust onlineWISs and electronic commerce (1998)WISs and electronic commerceElectronic shopping (1998)Electronic shoppingInteractive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces (1997)Interactive Home Shopping: Co…A Classification of Internet Retail Stores (1997)A Classification of Internet …Consumer Reactions to Electronic Shopping on the World Wide Web (1996)Consumer Reactions to Electro…Why Satisfied Customers Defect (1995)Why Satisfied Customers DefectThe Varimax Criterion for Analytic Rotation in Factor Analysis (1958)The Varimax Criterion for Ana…Trust in Courier Services and Its Antecedents as a Determinant of Perceived Service Quality and Future Intention to Use Courier Service (2020)Trust in Courier Services and…Factors Affecting Online Purchase Intention: Effects of Technology and Social Commerce (2018)Factors Affecting Online Purc…Customer-perceived value and loyalty: how do key service quality dimensions matter in the context of B2C e-commerce? (2015)Customer-perceived value and …Customer satisfaction using website functionality, perceived usability and perceived usefulness towards online shopping in India (2015)Customer satisfaction using w…Measuring Users’ Value Experience on a Travel Website (e-Value) (2014)Measuring Users’ Value Experi…Online shopping delivery delay: Finding a psychological recovery strategy by online consumer experiences (2013)Online shopping delivery dela…EXPLORING SERVICE QUALITY DIMENSIONS IN B2B e-MARKETPLACES (2013)EXPLORING SERVICE QUALITY DIM…Information available on a web site: effects on consumers' shopping outcomes (2010)Information available on a we…The impact of e-procurement systems on customer relationship management: a multiple case study (2009)The impact of e-procurement s…Reading newspapers on the Internet: the influence of web sites' attributes (2008)Reading newspapers on the Int…Perceived Quality of Online Shopping: Does Gender Make a Difference? (2008)Perceived Quality of Online S…Electronic procurement: a structured literature review and directions for future research (2007)Electronic procurement: a str…The influence of familiarity and usability on loyalty to online journalistic services: The role of user experience (2006)The influence of familiarity …The state of online retailing (2003)The state of online retailingStandard user interface in e‐commerce sites (2003)Standard user interface in e‐…Measuring Web site quality improvements: a case study of the forum on strategic management knowledge exchange (2003)Measuring Web site quality im…Understanding Attitudes and Predicting Social Behavior (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The theory of planned behavior (1991)Exploring the factors associated with Web site success in the context of electronic commerce (2000)Enticing online consumers: an extended technology acceptance perspective (2002)Predicting consumer intentions to use on-line shopping: the case for an augmented technology acceptance model (2003)Determinant Attributes in Retail Patronage: Seasonal, Temporal, Regional, and International Comparisons (1983)Print and Internet catalog shopping: assessing attitudes and intentions (2000)The role of perceived usability, reputation, satisfaction and consumer familiarity on the website loyalty formation process (2007)Determinants of E-Commerce Customer Satisfaction, Trust, and Loyalty in Saudi Arabia (2011)Advances in Consumer Research (2025)The elements of computer credibility (1999)The Production of Trust in Online Markets (1999)How Presentation Flaws Affect Perceived Site Quality, Trust, and Intention to Purchase from an Online Store (2005)Personalization versus Privacy: An Empirical Examination of the Online Consumer’s Dilemma (2005)Human-Centered Artificial Intelligence: Reliable, Safe & Trustworthy (2020)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Delivering quality service: balancing customer perceptions and expectations (1990)Consumer trust in an Internet store (2000)Evaluating Website Quality in the Airline Industry (2004)Success Factors for Destination Marketing Web Sites: A Qualitative Meta-Analysis (2007)Measuring eGovernment success: a public value approach (2015)Developing Buyer-Seller Relationships (1987)Factors Affecting Trust in Market Research Relationships (1993)The Commitment-Trust Theory of Relationship Marketing (1994)Consumer Perceptions of Privacy and Security Risks for Online Shopping (2001)Determinants of Online Channel Use and Overall Satisfaction with a Relational, Multichannel Service Provider (2003)Perceived e‐service quality (PeSQ) (2007)Dimensions of Consumer Expertise (1987)Constructive Consumer Choice Processes (1998)Hedonic and utilitarian motivations for online retail shopping behavior (2001)Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)American Economic Review (2019)A Second Generation Little Jiffy (1970)Self-Concept: Validation of Construct Interpretations (1976)Evaluating the use of exploratory factor analysis in psychological research. (1999)The utilization of e‐government services: citizen trust, innovation and acceptance factors* (2005)The Privacy Paradox: Personal Information Disclosure Intentions versus Behaviors (2007)Information Privacy Research: an Interdisciplinary Review1 (2011)E‐satisfaction and e‐loyalty: A contingency framework (2003)Customer perceived value, satisfaction, and loyalty: The role of switching costs (2004)Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)Trustworthiness in electronic commerce: the role of privacy, security, and site attributes (2002)Development and validation of an instrument to measure user perceived service quality of information presenting Web portals (2004)
this work references cited by second hop

References

  • 1958The Varimax Criterion for Analytic Rotation in Factor Analysis7,599 cited
  • 1997Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces2,234 cited
  • 1995Why Satisfied Customers Defect2,226 cited
  • 1999Building consumer trust online2,131 cited
  • 1996Consumer Reactions to Electronic Shopping on the World Wide Web1,603 cited
  • 1998Electronic shopping621 cited
  • 2006Browsers or Buyers in Cyberspace? An Investigation of Factors Influencing Electronic Exchange508 cited
  • 2000Designing trust into online experiences427 cited
  • 1997A Classification of Internet Retail Stores262 cited
  • 2000i2i trust in e-commerce162 cited
  • 1998WISs and electronic commerce41 cited

Cited by

  • 2003Measuring Web site quality improvements: a case study of the forum on strategic management knowledge exchange266 cited
  • 2015Customer-perceived value and loyalty: how do key service quality dimensions matter in the context of B2C e-commerce?213 cited
  • 2006The influence of familiarity and usability on loyalty to online journalistic services: The role of user experience126 cited
  • 2014Measuring Users’ Value Experience on a Travel Website (e-Value)

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113 cited
  • 2007Electronic procurement: a structured literature review and directions for future research100 cited
  • 2018Factors Affecting Online Purchase Intention: Effects of Technology and Social Commerce95 cited
  • 2008Perceived Quality of Online Shopping: Does Gender Make a Difference?90 cited
  • 2013Online shopping delivery delay: Finding a psychological recovery strategy by online consumer experiences84 cited
  • 2013EXPLORING SERVICE QUALITY DIMENSIONS IN B2B e-MARKETPLACES73 cited
  • 2010Information available on a web site: effects on consumers' shopping outcomes68 cited
  • 2015Customer satisfaction using website functionality, perceived usability and perceived usefulness towards online shopping in India65 cited
  • 2003The state of online retailing59 cited
  • 2003Standard user interface in e‐commerce sites56 cited
  • 2020Trust in Courier Services and Its Antecedents as a Determinant of Perceived Service Quality and Future Intention to Use Courier Service53 cited
  • 2008Reading newspapers on the Internet: the influence of web sites' attributes48 cited
  • 2009The impact of e-procurement systems on customer relationship management: a multiple case study45 cited