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A working definition for total quality management (TQM) researchers · Study

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ArticleA working definition for total quality management (TQM) researchers

William Johnson Miller1996

Article1996

A working definition for total quality management (TQM) researchers

William Johnson Miller

65 citations·0/0 files stored·Journal of Quality Management

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Quality and Supply Management Management and Optimization Techniques Management Systems and Quality Improvement

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References

1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality 1982Out of the Crisis 1985What is total quality control the japanese way 1961Total quality control 1989Managing quality: the strategic and competitive edge 1989Juran on Leadership For Quality 1984Quality without tears 1990Total Quality Management

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2017Business excellence in a volatile, uncertain, complex and ambiguous environment (BEVUCA)2006Really changing the course: the limitations of environmental management systems for innovation 2022Key factors for implementation of total quality management in construction Sector: A system dynamics approach 2004Inhibiting factors of implementing total quality management on construction sites 201725 years of quality management research – outlines and trends 2000Human Resource Management within Purchasing Management: Its Relationship to Total Quality Management Success

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Year1996

Typearticle

Published1996-01-01

VenueJournal of Quality Management

ISSN-L1084-8568

Languageen

Citations65

Files0 public / 0

ShelfQuality and Supply Management

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doi10.1016/s1084-8568(96)90011-5

openalex_workW1991661474

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2012The status of total quality management (TQM) in Ghana

2003The demise of total quality management (TQM)