Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

A working definition for total quality management (TQM) researchers

12 references·16 citing·32 second hop

FromToDepth

this work references cited by second hop

References

1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
1982Out of the Crisis7,278 cited
1985What is total quality control the japanese way1,816 cited
1961Total quality control1,547 cited
1989Managing quality: the strategic and competitive edge1,087 cited
1989Juran on Leadership For Quality740 cited
1984Quality without tears434 cited
1990Total Quality Management289 cited
1990Dr. Deming: The American Who Taught the Japanese About Quality175 cited
1987The Deming guide to quality and competitive position172 cited
1990The Man Who Discovered Quality152 cited
1986The Deming route to quality and productivity : road maps and roadblocks97 cited

Cited by

2017Business excellence in a volatile, uncertain, complex and ambiguous environment (BEVUCA)118 cited
2006Really changing the course: the limitations of environmental management systems for innovation102 cited
2022Key factors for implementation of total quality management in construction Sector: A system dynamics approach80 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

2004

Inhibiting factors of implementing total quality management on construction sites

78 cited

201725 years of quality management research – outlines and trends56 cited

2000Human Resource Management within Purchasing Management: Its Relationship to Total Quality Management Success40 cited

2012The status of total quality management (TQM) in Ghana37 cited

2003The demise of total quality management (TQM)35 cited

2012Total Quality Management in Ghana: Critical Success Factors and Model for Implementation of a Quality Revolution22 cited

2006The application of TQM: organic or mechanistic?22 cited

2020Have the Reports of TQM’s Death Been Greatly Exaggerated? A Re-Examination of the Concept’s Historical Popularity Trajectory21 cited

2014THE EFFECT OF TQM PRACTICES ON TECHNOLOGICAL INNOVATION CAPABILITIES: APPLYING ON MALAYSIAN MANUFACTURING SECTOR20 cited

2021Patterns emerging from the TQM paradigm in relation to the 21st century complex context within TQM journal18 cited

2020Organizational Performance and Sustainability in Manufacturing and Service through TQM Implementation17 cited

2011Simultaneous consideration of contingency factors and quality management: An empirical study of Serbian companies17 cited

2018Knowledge-based intellectual structure of research in business excellence (1995–2015)15 cited