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A discrete-time queue with customers with geometric deadlines
16 references·0 citing·47 second hop
A discrete-time queue with customers with geometric deadlines (2015)A discrete-time queue with customers with…Performance indicators for call centers with impatient customers (2012)Performance indicators for ca…Controlling excessive waiting times in small service systems with time-varying demand: An extension of the ISA algorithm (2012)Controlling excessive waiting…The M/M/1 queue with synchronized abandonments (2011)The M/M/1 queue with synchron…Routing and Staffing in Large-Scale Service Systems: The Case of Homogeneous Impatient Customers and Heterogeneous Servers (2011)Routing and Staffing in Large…Optimal control of a production–inventory system with customer impatience (2010)Optimal control of a producti…An approximation for multi-server queues with deterministic reneging times (2009)An approximation for multi-se…A heuristic to manage perishable inventory with batch ordering, positive lead-times, and time-varying demand (2009)A heuristic to manage perisha…Call Centers with Impatient Customers: Many-Server Asymptotics of the M/M/n + G Queue (2005)Call Centers with Impatient C…Telephone Call Centers: Tutorial, Review, and Research Prospects (2003)Telephone Call Centers: Tutor…A note on the discretization of Little's result (2002)A note on the discretization …Multiserver Queues with Impatient Customers (1994)Multiserver Queues with Impat…Discrete-Time Models for Communication Systems Including ATM (1993)Discrete-Time Models for Comm…The Power-Series Algorithm Applied to the Shortest-Queue Model (1992)The Power-Series Algorithm Ap…A numerical approach to cyclic-service queueing models (1990)A numerical approach to cycli…Power Series for Stationary Distributions of Coupled Processor Models (1988)Power Series for Stationary D…Theory, Volume 1, Queueing Systems (1975)Theory, Volume 1, Queueing Sy…Heavy-Traffic Limits for Queues with Many Exponential Servers (1981)Statistical Analysis of a Telephone Call Center (2005)Martingale proofs of many-server heavy-traffic limits for Markovian queues (2007)The Modern Call Center: A Multi‐Disciplinary Perspective on Operations Management Research (2007)Call center outsourcing: Coordinating staffing level and service quality (2008)Queuing with Impatient Customers and Ordered Service (1957)Single-server queues with impatient customers (1984)An introduction to queueing theory (1993)Designing a Call Center with Impatient Customers (2002)Admission control for a multi-server queue with abandonment (2010)On the Accuracy of Fluid Models for Capacity Sizing in Queueing Systems with Impatient Customers (2010)Two Similar Queues in Parallel (1961)Two queues in parallel (1977)Two Parallel Queues Created by Arrivals with Two Demands I (1984)Mathematical problems in the theory of shared-processor systems (1992)The MacLaurin series for the GI/G/1 queue (1992)Applications of Markov Decision Processes in Communication Networks (2002)Applying a New Device in the Optimization of Exponential Queuing Systems (1975)Foundations of Inventory Management (2000)Capacity investment and inventory planning for a hybrid manufacturing – remanufacturing system in the circular economy (2020)Inventory with Positive Service Time: a Survey (2021)Investigate an imperfect green production system considering rework policy via Teaching-Learning-Based Optimizer algorithm (2022)Simulation Modeling and Analysis. 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References

  • 1975Theory, Volume 1, Queueing Systems1,411 cited
  • 2003Telephone Call Centers: Tutorial, Review, and Research Prospects1,360 cited
  • 1993Discrete-Time Models for Communication Systems Including ATM602 cited
  • 2005Call Centers with Impatient Customers: Many-Server Asymptotics of the M/M/n + G Queue275 cited
  • 2009A heuristic to manage perishable inventory with batch ordering, positive lead-times, and time-varying demand176 cited
  • 1988Power Series for Stationary Distributions of Coupled Processor Models82 cited
  • 1994Multiserver Queues with Impatient Customers75 cited
  • 2010Optimal control of a production–inventory system with customer impatience72 cited
  • 1992The Power-Series Algorithm Applied to the Shortest-Queue Model61 cited
  • 2002A note on the discretization of Little's result51 cited
  • 1990A numerical approach to cyclic-service queueing models45 cited
  • 2011The M/M/1 queue with synchronized abandonments44 cited
  • 2012Performance indicators for call centers with impatient customers43 cited
  • 2012Controlling excessive waiting times in small service systems with time-varying demand: An extension of the ISA algorithm42 cited
  • 2009An approximation for multi-server queues with deterministic reneging times

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42 cited
  • 2011Routing and Staffing in Large-Scale Service Systems: The Case of Homogeneous Impatient Customers and Heterogeneous Servers37 cited
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